Clean hotel. Comfortable. Friendly staff. Strategic location near Tunjungan Plaza. Easy access.

It's very comfortable, clean, the lobby smells great, and the staff are very friendly. I got a room with a great view and a clear view of Surabaya. The location is very strategic, close to the mall and the station, and there are many amenities. I also got a free 1-hour late check-out. Next time I go to Surabaya, I'll stay here again 🥰

The hotel staff are all very friendly, the breakfast food is always delicious, the room is clean, the smart TV is also complete, the check-in process is fast, assisted by Ms. Clara and Delinda, always a favorite hotel, next time I will stay again.

The lobby area is comfortable and smells great. The rooms are spacious and family-friendly. The breakfast menu is very varied.

The stay was comfortable, and I slept well. The staff responded quickly when I requested a replacement blanket and additional towels. Overall, I was very satisfied with the service and hospitality.

Came from Texas to visit my niece and so far this is the best hotel I have stayed at and will come back again in the future.

Stayed from October 9th to October 12th, 2026, for my son's graduation ceremony at ITS. Breakfast was included in the room, with a varied menu and quite tasty. Since we were leaving at 5am for the graduation ceremony, we requested a boxed breakfast, which was available at reception. So far, all the staff have been kind and friendly. However, the lighting in the hallway on the 20th floor is a bit dim.

The rooms are comfortable and clean, perfect for relaxing after a long day of activities. The pleasant atmosphere also makes your stay even more enjoyable.

The hotel is clean, the rooms are spacious and have nice interiors, the toilets are clean, the rooms are clean, the environment is comfortable, and the breakfast is complete and delicious. God willing, we can repeat this stay next time we're in Surabaya. Thank you.

The staff is friendly, the lobby, elevators, and hallways are clean. The lobby especially smells great.

Great location as it is right at Tunjungan tourist street, great service, welcome cookies at check-in was a nice touch, nice pool with nice view, good gym, good Wi-Fi, room is spacious with herbal drink as complimentary, hot water, comfy bed, broad selection of breakfast, and attentive staff.

Affordable price... Strategic location near the city center... Clean rooms and bathrooms.

Attend the ISOPLUS RUN event every year and stay here twice, always like the service. The room is very spacious.. in front of the mall too.. close to everywhere you want. Recommended for staying with friends/family.

The 100/99 location is strategically located in the city center and close to everything. Plus, it's the only hotel in Surabaya with a private jacuzzi and sauna. A very thoughtful hotel. Perfect for relaxing.

The service is amazing, please sir hotel boss give them a bonus or raise their salary 🔥

Even though the hotel is relatively old, it still maintains its comfort. I still think it's a good choice for families. The best hotel in Elmi.

The staff were very friendly and provided detailed explanations. We were given a room upgrade, and the security was also very helpful.

This hotel is located in front of Delta Plaza and WTC Mall Surabaya. Spacious rooms, affordable prices, friendly service, and a complete and delicious breakfast. I highly recommend it if you're visiting Surabaya.

Our top-choice hotel for every assignment in Surabaya. Weekday prices are very competitive compared to nearby hotels whose rooms aren't as spacious as the Hotel Sahid Surabaya.

This is my third staycation here while working. I've been upgraded twice without any additional fees, probably because my bookings were already full. The staff are all friendly, and I really enjoyed staying here, even alone. 🤗

Excellent accommodation, and the room was upgraded at no extra cost. The service was friendly, too. I'll definitely be back if I'm in Surabaya again.