Hotel Ermitage

Hotels
7,8
/10
Pleasant
674 reviews

What Guests Say About Their Stay

Greta

10,0
/ 10
We came to Quebec City for the German Christmas Market. This is a busy time, and although this hotel would not have been our first choice, it was in our price range and available. Overall, we were more than satisfied. This is a budget friendly, basic hotel right in Old Quebec, steps from the major points of attraction. Communication prior to arrival was clear, concise, with little delay. Our rooms were very clean, comfortable and despite being advised there would not be housekeeping during our short stay, they still cleaned our rooms each day. We had a problem with one of the coffee makers in one room: it was replaced same day. All hotel staff encountered were helpful, professional and pleasant. We did not expect, for the price, luxury and we didn't get it. For the price, we got what we expected: restrained but clean, comfortable rooms very close to what we wanted to see during our stay. We would stay here again and we do recommend it. Note #1: this is a sister hotel to, among others, the nearby Acadia. It was made clear to us that in a pinch, we could seek help for issues there, if needed. Note #2: the hotel is older and aspects could be improved/repaired. Our sense is that current labor shortages & reduced tourist environment will make any sprucing up an immediate and understandable challenge.

Connie

10,0
/ 10
We enjoyed the location. Our room was delightful although it was cold and we could hear everyone above us. But that had a certain charm to it. Beds were very comfortable.

Michael

10,0
/ 10
Very nice, spacious room! Perfect location, excellent staff. Small fridge and microwave provided. Would have been great if they provided some better seating options - really just beds and a desk.
In the Area
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60 Sainte-Ursule Street, Québec, Capitale-Nationale, Canada, G1R 4E6

Main Facilities

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Parking
WiFi
Near Château Frontenac
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What's around Hotel Ermitage

60 Sainte-Ursule Street, Québec, Capitale-Nationale, Canada, G1R 4E6
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General


Near Château Frontenac

Location


A stay at Hotel Ermitage places you in the heart of Québec City, within a 15-minute walk of Château Frontenac and Quebec City Town Hall. This hotel is 0.4 mi (0.7 km) from Quebec City Convention Center and 0.5 mi (0.9 km) from Quartier Petit Champlain.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Parc de l'Esplanade - 0.1 km / 0.1 mi
Terrasse Dufferin Slides - 0.2 km / 0.1 mi
Ursulines de Quebec Museum - 0.2 km / 0.1 mi
Porte St. Louis - 0.3 km / 0.2 mi
Battlefields Park - 0.3 km / 0.2 mi
Morrin Centre - 0.3 km / 0.2 mi
Grande Allée - 0.3 km / 0.2 mi
Musee des Ursulines de Quebec - 0.3 km / 0.2 mi
Saint-Jean Street - 0.4 km / 0.2 mi
Tourny Fountain - 0.4 km / 0.3 mi
Place d'Youville - 0.4 km / 0.3 mi
Citadel of Quebec - 0.4 km / 0.3 mi
Esplanade Park - 0.4 km / 0.3 mi
Palais Montcalm - 0.4 km / 0.3 mi
Théâtre Capitole - 0.4 km / 0.3 mi

The nearest major airport is Quebec City Jean Lesage Intl. Airport (YQB) - 22.8 km / 14.1 mi

Facilities


This smoke-free hotel has 3 floors in 1 building and offers bellhop services.

Business Facilities


Featured amenities include express check-in, express check-out, and multilingual staff. Self parking (subject to charges) is available onsite.

Rooms


Make yourself at home in one of the 10 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

All facilities in Hotel Ermitage

Others Hotel Ermitage
Others

Hotel Services

  • Express check-in
  • Express check-out
  • Porter
  • Multilingual staff

Public Facilities

  • Parking
  • Smoke-free area

Transportation

  • Limited parking

Connectivity

  • Free WiFi

General

  • Parking

Accommodation Policy & General Information in Hotel Ermitage

Important Note
  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00

  • Uncovered self parking fee: CAD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Property does not require health documentation at check-in, Professional property host/manager, Contactless check-out is available, Noise-free rooms not guaranteed, Cashless transactions are available, No front desk, Contactless check-in is available, Essential workers only - NO, Guest will receive an email before arrival 24 hours, Guests will receive an email with special check-in instructions, Property does not offer onsite COVID-19 testing, No cribs (infant beds) available, No rollaway/extra beds available, No elevators

General Information

Popular Facilities
Parking, WiFi
Check-In / Check-Out Time
From 16:00 - to 11:00
Available rooms at Hotel Ermitage
10
Number of floors in Hotel Ermitage
3
Another facilities in Hotel Ermitage
Express check-in, Express check-out, Porter, Multilingual staff, Smoke-free area

Frequently asked question in Hotel Ermitage

What are available facilities at Hotel Ermitage?
There are top facilites at Hotel Ermitage such as Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Ermitage?
The standard check-in time at Hotel Ermitage is starting from From 16:00 while the latest check-out time is at Before 11:00
What is the star rating of Hotel Ermitage?
Hotel Ermitage is a 2.0-star hotel.
How many floors does Hotel Ermitage have?
Hotel Ermitage has 3 floors.
How many rooms are available at Hotel Ermitage?
Hotel Ermitage has 10 rooms in total.
See All

More Reviews from Other Guests in Hotel Ermitage

7,8
Pleasant
From 674 reviews
Cleanliness

8,4

Room Comfort

7,8

Location

9,4

Service and Facilites

7,8

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Most Relevant
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Traveler Reviews Hotel Ermitage

Number of reviews per page
20
40
Top reviews
Jane
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice room and clean
mickela
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The images on the website did not reflect the property accurately. The room was advertised as having two queen beds, but there was only one. Towels had holes in them and the bathtub was very small. The room was clean and the staff clearly work hard, but the property feels under-invested and closer to a youth hostel standard. The location was good for us, but overall we were disappointed and felt misled. The hotel was unwilling to acknowledge the discrepancies or offer an alternative room.
Read More
Dolina
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very good location.
Guylaine
6,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

La était un
Greta
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We came to Quebec City for the German Christmas Market. This is a busy time, and although this hotel would not have been our first choice, it was in our price range and available. Overall, we were more than satisfied. This is a budget friendly, basic hotel right in Old Quebec, steps from the major points of attraction. Communication prior to arrival was clear, concise, with little delay. Our rooms were very clean, comfortable and despite being advised there would not be housekeeping during our short stay, they still cleaned our rooms each day. We had a problem with one of the coffee makers in one room: it was replaced same day. All hotel staff encountered were helpful, professional and pleasant. We did not expect, for the price, luxury and we didn't get it. For the price, we got what we expected: restrained but clean, comfortable rooms very close to what we wanted to see during our stay. We would stay here again and we do recommend it. Note #1: this is a sister hotel to, among others, the nearby Acadia. It was made clear to us that in a pinch, we could seek help for issues there, if needed. Note #2: the hotel is older and aspects could be improved/repaired. Our sense is that current labor shortages & reduced tourist environment will make any sprucing up an immediate and understandable challenge.
Read More
Connie
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

We enjoyed the location. Our room was delightful although it was cold and we could hear everyone above us. But that had a certain charm to it. Beds were very comfortable.
Michael
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very nice, spacious room! Perfect location, excellent staff. Small fridge and microwave provided. Would have been great if they provided some better seating options - really just beds and a desk.
Nicolas
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Beautiful stay. Perfect location and friendly staff as well.
Donald
icon-Leisure with Friends
Leisure with Friends
6,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Plus: Quiet, clean, reasonably priced, near everything one wants to visit and enjoy. Minus: We chose this hotel because of the welcoming photos. Our room did not resemble any of the photos presented. We were in cramped quarters (difficult to go around bed), was very warm (also a plus when coming in from cold), only one chair for two people. No bath (as most photos showed), nowhere to hold soap and such in shower. All in all, it was a pleasant stay at the hotel though false representation in pictures of rooms.
Read More
André
icon-Business
Business
10,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Très propre
Christine
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Location was great. Rooms were dated but ok for the price. Cleaning staff did not speak English or French.
Hatef
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Good location, clean, easy to checkin and checkout
Richard
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Good location, parking in the back($25/d). Did not have a microwave but was able to use the one across the street in an associated hotel Acadia.
Colleen
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The hotel was a great location for sightseeing in old town Quebec City
Robyn
icon-Leisure
Leisure
8,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The property is excellently located. There are lots of shops, bars and restaurants just minutes away.
Ray
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Very nice place, very quiet and it’s in the very center of all, near all the great attractions and restaurants… the only thing is that there is no parking available…
Jan
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean rooms, good communication. In old town, very walkable!
Rick
10,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Charming and perfectly located, the Hotel Ermitage was in an excellent location in Old Quebec!
Nhung
6,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

We have to pay for parking
Richard
6,0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Great location, bit of a Fawlty Towers, the rooms are very dated, the room door deadbolt wouldn’t work, sink in the bedroom not the bathroom. Bed was very comfortable and communication was great. Would have no problem staying here again for short stays
Number of reviews per page
20
40

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Others 4 Hotel Ermitage

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7,8
Pleasant
From 674 reviews
Cleanliness

8,4

Room Comfort

7,8

Location

9,4

Service and Facilites

7,8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Ermitage

Number of reviews per page
20
40
Top reviews
Jane
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice room and clean
mickela
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The images on the website did not reflect the property accurately. The room was advertised as having two queen beds, but there was only one. Towels had holes in them and the bathtub was very small. The room was clean and the staff clearly work hard, but the property feels under-invested and closer to a youth hostel standard. The location was good for us, but overall we were disappointed and felt misled. The hotel was unwilling to acknowledge the discrepancies or offer an alternative room.
Read More
Dolina
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very good location.
Guylaine
6,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

La était un
Greta
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We came to Quebec City for the German Christmas Market. This is a busy time, and although this hotel would not have been our first choice, it was in our price range and available. Overall, we were more than satisfied. This is a budget friendly, basic hotel right in Old Quebec, steps from the major points of attraction. Communication prior to arrival was clear, concise, with little delay. Our rooms were very clean, comfortable and despite being advised there would not be housekeeping during our short stay, they still cleaned our rooms each day. We had a problem with one of the coffee makers in one room: it was replaced same day. All hotel staff encountered were helpful, professional and pleasant. We did not expect, for the price, luxury and we didn't get it. For the price, we got what we expected: restrained but clean, comfortable rooms very close to what we wanted to see during our stay. We would stay here again and we do recommend it. Note #1: this is a sister hotel to, among others, the nearby Acadia. It was made clear to us that in a pinch, we could seek help for issues there, if needed. Note #2: the hotel is older and aspects could be improved/repaired. Our sense is that current labor shortages & reduced tourist environment will make any sprucing up an immediate and understandable challenge.
Read More
Connie
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

We enjoyed the location. Our room was delightful although it was cold and we could hear everyone above us. But that had a certain charm to it. Beds were very comfortable.
Michael
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very nice, spacious room! Perfect location, excellent staff. Small fridge and microwave provided. Would have been great if they provided some better seating options - really just beds and a desk.
Nicolas
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Beautiful stay. Perfect location and friendly staff as well.
Donald
icon-Leisure with Friends
Leisure with Friends
6,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Plus: Quiet, clean, reasonably priced, near everything one wants to visit and enjoy. Minus: We chose this hotel because of the welcoming photos. Our room did not resemble any of the photos presented. We were in cramped quarters (difficult to go around bed), was very warm (also a plus when coming in from cold), only one chair for two people. No bath (as most photos showed), nowhere to hold soap and such in shower. All in all, it was a pleasant stay at the hotel though false representation in pictures of rooms.
Read More
André
icon-Business
Business
10,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Très propre
Christine
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Location was great. Rooms were dated but ok for the price. Cleaning staff did not speak English or French.
Hatef
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Good location, clean, easy to checkin and checkout
Richard
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Good location, parking in the back($25/d). Did not have a microwave but was able to use the one across the street in an associated hotel Acadia.
Colleen
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The hotel was a great location for sightseeing in old town Quebec City
Robyn
icon-Leisure
Leisure
8,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The property is excellently located. There are lots of shops, bars and restaurants just minutes away.
Ray
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Very nice place, very quiet and it’s in the very center of all, near all the great attractions and restaurants… the only thing is that there is no parking available…
Jan
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean rooms, good communication. In old town, very walkable!
Rick
10,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Charming and perfectly located, the Hotel Ermitage was in an excellent location in Old Quebec!
Nhung
6,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

We have to pay for parking
Richard
6,0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Great location, bit of a Fawlty Towers, the rooms are very dated, the room door deadbolt wouldn’t work, sink in the bedroom not the bathroom. Bed was very comfortable and communication was great. Would have no problem staying here again for short stays
Number of reviews per page
20
40