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Hotel Ermitage

Hotels
Finding rooms for you...
8,0
/10
Very Good
977 reviews

What Guests Say About Their Stay

Dawn

10,0
/ 10
The room had comfortable bed and pillows, it was clean and had all amenities I needed. Highly recommend. Great value for money. Walk to everything Quebec City has to offer from this location.

jason

10,0
/ 10
I arrived after the office was closed, but had my keys easily accessible. Parking was a stretch, but I knew that before I got there.

Fabian

10,0
/ 10
Helpful staff, Clean, very close to restaurants and convenience stores. Excellent experience.
In the Area
See Map
60 Sainte-Ursule Street, Québec, Capitale-Nationale, Canada, G1R 4E6

Main Facilities

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WiFi
Staying at Hotel Ermitage is a good choice when you are visiting Quebec .
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What's around Hotel Ermitage

60 Sainte-Ursule Street, Québec, Capitale-Nationale, Canada, G1R 4E6
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Others Hotel Ermitage
Others 2 Hotel Ermitage

Discover More About Hotel Ermitage

General
Near Château Frontenac

Location
With a stay at Hotel Ermitage, you'll be centrally located in Québec City, within a 5-minute walk of Château Frontenac and Grande Allée. This hotel is 0.3 mi (0.4 km) from Citadel of Quebec and 0.3 mi (0.5 km) from Quebec City Town Hall.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Terrasse Dufferin Slides - 0.2 km / 0.1 mi
Pôle culturel du Monastère des Ursulines - 0.2 km / 0.1 mi
Porte St. Louis - 0.3 km / 0.2 mi
Battlefields Park - 0.3 km / 0.2 mi
Morrin Centre - 0.3 km / 0.2 mi
Cathedral of the Holy Trinity - 0.3 km / 0.2 mi
Château Frontenac - 0.3 km / 0.2 mi
Grande Allée - 0.3 km / 0.2 mi
Saint-Jean Street - 0.4 km / 0.2 mi
Tourny Fountain - 0.4 km / 0.3 mi
Place d'Youville - 0.4 km / 0.3 mi
Citadel of Quebec - 0.4 km / 0.3 mi
Esplanade Park - 0.4 km / 0.3 mi
Palais Montcalm - 0.4 km / 0.3 mi
Théâtre Capitole - 0.4 km / 0.3 mi

The nearest major airport is Quebec City Jean Lesage Intl. Airport (YQB) - 22.8 km / 14.1 mi

Facilities
This smoke-free hotel has 3 floors in 1 building and offers bellhop services.

Business Facilities
Featured amenities include express check-in, express check-out, and multilingual staff.

Dining
Buffet breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 10 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

All facilities in Hotel Ermitage

Others Hotel Ermitage
Others

Hotel Services

  • Express check-in
  • Express check-out
  • Porter
  • Multilingual staff

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Public Facilities

  • Smoke-free area

Accommodation Policy & General Information in Hotel Ermitage

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher and a smoke detector
, There is no front desk at this property. Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's mews mobile app before check-in. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
WiFi
Check-In / Check-Out Time
From 16:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Ermitage
10
Number of floors in Hotel Ermitage
3
Another facilities in Hotel Ermitage
Express check-in, Express check-out, Porter, Multilingual staff, Breakfast

Frequently asked question in Hotel Ermitage

What are available facilities at Hotel Ermitage?
There are top facilites at Hotel Ermitage such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Ermitage?
The standard check-in time at Hotel Ermitage is starting from From 16:00 while the latest check-out time is at Before 11:00
Does Hotel Ermitage provide breakfast?
Yes, Hotel Ermitage provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Ermitage?
Hotel Ermitage is a 2.0-star hotel.
How many floors does Hotel Ermitage have?
Hotel Ermitage has 3 floors.
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More Reviews from Other Guests in Hotel Ermitage

Overall Ratings & Reviews Hotel Ermitage

Other sources (977)
8,0
Very Good
From 977 reviews
Cleanliness

8,4

Room Comfort

8,0

Location

9,4

Service and Facilites

7,8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Ermitage

Number of reviews per page
20
40
Top reviews
Cadence
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was great!
STEEVE
icon-with Friends
with Friends
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Pour le prix que nous avons payé considérant la localisation exceptionnelle, c'était parfait. Sinon, je ne choisirais pas ce type d'hébergement en temps normal. C'est vieillot, la télécommande pour la climatisation ne fonctionnait pas et il y avait des meubles endommagés. Gros Bonus par contre! Le lit était super confortable. Il s'agit d'un hôtel sans personnel à la réception ce qui est un peu unique. Les communications avec l'hôtel étaient très fluides et le processus d'enregistrement et de départ étaient très faciles. Une expérience d'une nuit ok...mais je ne resterais pas là pour un séjour plus long ( par exemple 2 jours ou plus). Qualité/Prix = ok
Read More
Dawn
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room had comfortable bed and pillows, it was clean and had all amenities I needed. Highly recommend. Great value for money. Walk to everything Quebec City has to offer from this location.
Arlene
icon-Family
Family
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Two frustrating things about this place-- 1) - no staff around to help when there are questions. Phoning for assistance is not an ideal solution. 2) parking - the place is advertised as having a very small parking lot right behind the building. There were 4 empty spaces when we arrived but after "phoning" for assistance, we were informed that we had to park at a city parking lot about 4 blocks away. These spaces were being saved for their sister hotel across the street. In the morning, those "saved" spaces were still empty. The room itself was okay - beds were comfortable and clean but the shower had no floor mat and it was like standing on slippery ice. There was no place to put down the soap, or deal with shampoo etc except to leave it on the floor of the shower and bend over and pick it up every time you wanted to rinse off. Electrical plugs had been tampered with and plugs fell out easily. Friends were on the 4th floor and their room was not in great shape either. If the place is being renovated then get it done before renting it out to unsuspecting travelers. Sorry to be so negat
Read More
Neil
icon-with Partner
with Partner
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The sink was plugged, and didn’t get cleared. Staff was helpful and friendly.
William
icon-with Children
with Children
2,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very rude staff
jason
icon-
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I arrived after the office was closed, but had my keys easily accessible. Parking was a stretch, but I knew that before I got there.
Carol
icon-
4,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There were no onsite staff just phone numbers or I found out I could go to another of their hotels located down the street. Had not been advised of this prior. There were 3 hooks on the wall instead of hangers or a clothes rack it was on ground floor and window looked into parked cars and an emergency stairwell. Front entrance had a rather beat up door and dead plants in window box. This place looked nothing like online
Read More
Trent
icon-with Partner
with Partner
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This was a decent place to stay. Rooms were quite small but we were only there to sleep anyway. A few notes if you are going to stay there - in the 2 seperate rooms we were in the sink is not in the bathroom, it is right beside the bed. Not a problem for us but maybe tor some. Also there is no front desk or staff at the hotel, but just about 50 metres away is the sister hotel Acadia. If you have any needs/concerns you can go there and they will glady assist ie- luggage storage, key problems, ice... Overall we enjoyed our stay. Great location just inside walled part of old town which allowed easy access to things in city outside of the old part .
Read More
Marylène
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

excellent
Félix
8,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

on entend les autres chambres beaucoup, j'ai du quitter toute la soirée pour ne pas entendre le couple baiser à côté de ma chambre, la chambre est belle, le balcon est en pietre état, le bain est minuscule. voilà
Jasmine
icon-with Partner
with Partner
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It's good for a short stay in Quebec City. Nothing fancy, but it does the job. The room was clean and the pressure was good in the shower. The box spring mattress was not the most comfortable. There is no staff, which was perfectly fine for us, but keep that in mind if that's not what you're looking for.
Monica
icon-with Partner
with Partner
8,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We stayed 3 nights and for what we needed (a bed and a shower) it was fine. Code and key cards worked well. Staff were very responsive to our text messages. Visitors must be prepared to carry luggage to the 3rd floor (no elevator), we were ok with this. Location was good, close to restaurants and a reasonable walking distance to sites in Old Quebec. Some noticeable noise from people in other suites. A table/shelf on the sink side of the bed would be appreciated. Also extra hooks for towels at the sink and in the shower area, shelves near the shower for supplies and towels, and a recycling bin ♻️ Safety wise, please inspect the fire extinguisher across the hall from room 451, last done in 2022!
Read More
Hunter
icon-with Partner
with Partner
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was clean, but a little worn in. There is no on site parking, but there is a garage about 5 minutes away with reasonably priced parking. There is no receptionist, so you just check in on your own, and there is nobody around to help if you need it, however you can message the property owner and they’ll respond relatively quickly. Our room had an AC, but the remote had dead batteries, and once we replaced them it didn’t work very well, it got pretty hot in the room. Overall still a solid hotel, it was clean, had everything we needed, and its location is amazing, close by everything you’d want to see in Old Quebec.
Read More
Isabelle
icon-Family
Family
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Belle emplacement et pratique. Encore un peu de travail à faire mais une très belle bâtisse. Pour une nuit c’était parfait. Nous n’avons pas été en mesure de faire fonctionner l’air conditionné . Le personnel fut très polis, courtois et serviable. Merci à vous.
Christian
6,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Percect
james
icon-
6,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room was very small, bed access is tight, 3 hooks were missing, toilet seat was semi detached, shower door didn’t close, no electrical outlet near the desk. Very good location, parking was good.
Eileen
icon-with Partner
with Partner
6,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Parking was not necessary, advertising should state there is no elevator, did not need air and heating was not good.
Lois
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location. Quiet and clean
Roy
icon-with Partner
with Partner
6,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

If you like location/character in a hotel and prize that over modern, well maintained/appointed one you’ll appreciate this hotel. It’s close to all the Old Town action, quaint etc. But lacking by modern conveniences normally expected. There’s no staff, and unassisted check in has glitches. You get sent a code to get in the door to pick up your key, and wifi login. BUT, if you don’t have an international data plan, you can’t get your email ! (which is in French by the way… so hard if not impossible for an non French reader to decipher). You have no wifi to get the email that lets you in the door to get your wifi code! The room is modern in appearance, but very poorly maintained… missing parts on shower, mold in bathtub caulking… WiFi is so slow most of the time that it essentially doesn’t work. Heat is from a water radiator you can’t control… AC to cool the room down didn’t work. Opening the window brought in a lot of street noise. The bathtub and toilet are doll-sized; cute but tough for grown people to use. There’s no elevator so come prepared to lug your suitcases up narrow/steep stairs. The staff at the Acadia hotel up the road was super nice… letting us store our luggage when we arrived early until our room was ready so we could go explore. They also gave us late check out. The bedding was great. The little coffee maker made a great brew. The TV was adequate to watch hockey… but unless you speak French you pretty much have a news and a sports channel.
Read More
Number of reviews per page
20
40

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Others 4 Hotel Ermitage

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Overall Ratings & Reviews Hotel Ermitage

Other sources (977)
8,0
Very Good
From 977 reviews
Cleanliness

8,4

Room Comfort

8,0

Location

9,4

Service and Facilites

7,8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Ermitage

Number of reviews per page
20
40
Top reviews
Cadence
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was great!
STEEVE
icon-with Friends
with Friends
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Pour le prix que nous avons payé considérant la localisation exceptionnelle, c'était parfait. Sinon, je ne choisirais pas ce type d'hébergement en temps normal. C'est vieillot, la télécommande pour la climatisation ne fonctionnait pas et il y avait des meubles endommagés. Gros Bonus par contre! Le lit était super confortable. Il s'agit d'un hôtel sans personnel à la réception ce qui est un peu unique. Les communications avec l'hôtel étaient très fluides et le processus d'enregistrement et de départ étaient très faciles. Une expérience d'une nuit ok...mais je ne resterais pas là pour un séjour plus long ( par exemple 2 jours ou plus). Qualité/Prix = ok
Read More
Dawn
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room had comfortable bed and pillows, it was clean and had all amenities I needed. Highly recommend. Great value for money. Walk to everything Quebec City has to offer from this location.
Arlene
icon-Family
Family
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Two frustrating things about this place-- 1) - no staff around to help when there are questions. Phoning for assistance is not an ideal solution. 2) parking - the place is advertised as having a very small parking lot right behind the building. There were 4 empty spaces when we arrived but after "phoning" for assistance, we were informed that we had to park at a city parking lot about 4 blocks away. These spaces were being saved for their sister hotel across the street. In the morning, those "saved" spaces were still empty. The room itself was okay - beds were comfortable and clean but the shower had no floor mat and it was like standing on slippery ice. There was no place to put down the soap, or deal with shampoo etc except to leave it on the floor of the shower and bend over and pick it up every time you wanted to rinse off. Electrical plugs had been tampered with and plugs fell out easily. Friends were on the 4th floor and their room was not in great shape either. If the place is being renovated then get it done before renting it out to unsuspecting travelers. Sorry to be so negat
Read More
Neil
icon-with Partner
with Partner
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The sink was plugged, and didn’t get cleared. Staff was helpful and friendly.
William
icon-with Children
with Children
2,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very rude staff
jason
icon-
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I arrived after the office was closed, but had my keys easily accessible. Parking was a stretch, but I knew that before I got there.
Carol
icon-
4,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There were no onsite staff just phone numbers or I found out I could go to another of their hotels located down the street. Had not been advised of this prior. There were 3 hooks on the wall instead of hangers or a clothes rack it was on ground floor and window looked into parked cars and an emergency stairwell. Front entrance had a rather beat up door and dead plants in window box. This place looked nothing like online
Read More
Trent
icon-with Partner
with Partner
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This was a decent place to stay. Rooms were quite small but we were only there to sleep anyway. A few notes if you are going to stay there - in the 2 seperate rooms we were in the sink is not in the bathroom, it is right beside the bed. Not a problem for us but maybe tor some. Also there is no front desk or staff at the hotel, but just about 50 metres away is the sister hotel Acadia. If you have any needs/concerns you can go there and they will glady assist ie- luggage storage, key problems, ice... Overall we enjoyed our stay. Great location just inside walled part of old town which allowed easy access to things in city outside of the old part .
Read More
Marylène
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

excellent
Félix
8,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

on entend les autres chambres beaucoup, j'ai du quitter toute la soirée pour ne pas entendre le couple baiser à côté de ma chambre, la chambre est belle, le balcon est en pietre état, le bain est minuscule. voilà
Jasmine
icon-with Partner
with Partner
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It's good for a short stay in Quebec City. Nothing fancy, but it does the job. The room was clean and the pressure was good in the shower. The box spring mattress was not the most comfortable. There is no staff, which was perfectly fine for us, but keep that in mind if that's not what you're looking for.
Monica
icon-with Partner
with Partner
8,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We stayed 3 nights and for what we needed (a bed and a shower) it was fine. Code and key cards worked well. Staff were very responsive to our text messages. Visitors must be prepared to carry luggage to the 3rd floor (no elevator), we were ok with this. Location was good, close to restaurants and a reasonable walking distance to sites in Old Quebec. Some noticeable noise from people in other suites. A table/shelf on the sink side of the bed would be appreciated. Also extra hooks for towels at the sink and in the shower area, shelves near the shower for supplies and towels, and a recycling bin ♻️ Safety wise, please inspect the fire extinguisher across the hall from room 451, last done in 2022!
Read More
Hunter
icon-with Partner
with Partner
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was clean, but a little worn in. There is no on site parking, but there is a garage about 5 minutes away with reasonably priced parking. There is no receptionist, so you just check in on your own, and there is nobody around to help if you need it, however you can message the property owner and they’ll respond relatively quickly. Our room had an AC, but the remote had dead batteries, and once we replaced them it didn’t work very well, it got pretty hot in the room. Overall still a solid hotel, it was clean, had everything we needed, and its location is amazing, close by everything you’d want to see in Old Quebec.
Read More
Isabelle
icon-Family
Family
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Belle emplacement et pratique. Encore un peu de travail à faire mais une très belle bâtisse. Pour une nuit c’était parfait. Nous n’avons pas été en mesure de faire fonctionner l’air conditionné . Le personnel fut très polis, courtois et serviable. Merci à vous.
Christian
6,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Percect
james
icon-
6,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room was very small, bed access is tight, 3 hooks were missing, toilet seat was semi detached, shower door didn’t close, no electrical outlet near the desk. Very good location, parking was good.
Eileen
icon-with Partner
with Partner
6,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Parking was not necessary, advertising should state there is no elevator, did not need air and heating was not good.
Lois
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location. Quiet and clean
Roy
icon-with Partner
with Partner
6,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

If you like location/character in a hotel and prize that over modern, well maintained/appointed one you’ll appreciate this hotel. It’s close to all the Old Town action, quaint etc. But lacking by modern conveniences normally expected. There’s no staff, and unassisted check in has glitches. You get sent a code to get in the door to pick up your key, and wifi login. BUT, if you don’t have an international data plan, you can’t get your email ! (which is in French by the way… so hard if not impossible for an non French reader to decipher). You have no wifi to get the email that lets you in the door to get your wifi code! The room is modern in appearance, but very poorly maintained… missing parts on shower, mold in bathtub caulking… WiFi is so slow most of the time that it essentially doesn’t work. Heat is from a water radiator you can’t control… AC to cool the room down didn’t work. Opening the window brought in a lot of street noise. The bathtub and toilet are doll-sized; cute but tough for grown people to use. There’s no elevator so come prepared to lug your suitcases up narrow/steep stairs. The staff at the Acadia hotel up the road was super nice… letting us store our luggage when we arrived early until our room was ready so we could go explore. They also gave us late check out. The bedding was great. The little coffee maker made a great brew. The TV was adequate to watch hockey… but unless you speak French you pretty much have a news and a sports channel.
Read More
Number of reviews per page
20
40