Book Official KAI Train Tickets Online in Traveloka

Select your stations, travel date and passenger count. Compare trains, enter matching passenger details, choose an available seat and pay. Check your issued e-ticket in My Booking.

Your booking is confirmed when an e-ticket containing a KAI booking code is issued. Check My Booking on Traveloka and notifications sent to the booking contact. A payment receipt alone does not mean the ticket has been issued. If it is missing after payment, check your booking status and contact support.

Enter your departure station, arrival station and date in Traveloka train search. Results show journeys and fares available for those selections. Check the stations, departure and arrival times, class and price before choosing a KAI ticket. Change the date to compare alternatives.

KAI intercity train tickets generally go on sale 45 days before departure. Dates available through Traveloka depend on the service and sales channel. Use the search calendar to check bookable dates; other rail services may use different booking windows.

After selecting a train and entering passenger details, open Select Seat where available. Choose from the displayed seat map and review passenger and seat details before paying. Seat choice depends on availability when you book; a particular position may not be available.

Yes. Foreign passengers use their passport number as identification for KAI bookings. Enter the name and identity number as shown in the passport you will carry for the journey. Check the details before payment and bring the original passport for boarding verification under KAI rules.

You can book for someone else using the details of the person travelling. An issued ticket is valid only for its named passenger. Access's Transfer Ticket feature moves ticket management to the same passenger's account; it does not replace the passenger. Identification presented at boarding must match the ticket.

Yes. Select the passenger count within the limit shown in search, then enter each passenger’s details accurately. Nearby seats depend on availability. For a group larger than the per-booking limit, check available booking options or contact support before paying; adjoining seats are not guaranteed.

Infants must be included in the journey details. Under KAI intercity rules, one infant under 3 travelling without their own seat with one adult-fare passenger is not charged a fare. If the infant needs their own seat, check the applicable ticket and fare options before booking.

Enter the correct NIK for Indonesian children, including infants, and ensure the name and journey details match their identification. Check KAI or Traveloka guidance for the documents required at boarding before travelling. Do not substitute another person’s identity details for the child’s.

Check Traveloka train ticket offers and read the validity period, routes, payment requirements, quota and eligibility terms. Apply an eligible promo code before completing payment and review the final total. Offers and fares can change; no purchase time always guarantees the cheapest ticket.

Available payment methods are shown on your booking payment page. Choose an available option and follow the displayed instructions, amount and deadline. Methods and offer eligibility may vary by booking. Do not assume every advertised payment brand or instalment option applies to every train ticket.

Check your booking status in My Booking before paying. If the deadline has passed and payment is no longer available, search again and recheck schedules, seats and fares. If money was deducted but no ticket was issued, contact Traveloka support with your booking number and payment evidence.

Select departure and return dates where the search offers a return journey option. Review stations, schedules and passengers for both journeys. If that option is unavailable, search for the outward and return journeys separately. Fares, seat availability and change conditions apply to each journey.

Try another date or departure time, a different class, or an alternative station suitable for your journey. Check the time and cost of reaching that station before choosing it. If trains remain sold out, check availability again without assuming seats will become available. Do not pay an expired booking to try to secure a seat.

Have your booking code and matching original identification ready. Eligible services support station check-in machines, or official-partner bookings can be added to Access by KAI for an e-boarding pass. Face-recognition boarding requires registration and an equipped station. Your booking e-ticket differs from a boarding pass; follow your ticket instructions.

Economy, business and executive classes differ in seating, layout, facilities and fares. Check the selected train details because facilities vary between train sets, including newer economy and premium services. A higher class does not automatically mean a shorter journey; compare the actual schedules.

Under KAI intercity rules, each passenger may carry up to 20 kg of free baggage, with a maximum volume of 100 dm³, dimensions of 70 × 48 × 30 cm and no more than four items. Baggage above the free allowance may incur charges; items exceeding the permitted cabin limits can be refused. For eligible excess baggage, station charges per kg are Rp10,000 for executive, Rp6,000 for business and Rp2,000 for economy. Check KAI guidance before bringing bulky items, bicycles, wheelchairs or other special equipment, and ask station staff about excess baggage.

Eligible tickets can be cancelled through supported KAI channels. Access by KAI accepts eligible official-partner bookings with matching identification; its cutoff is two hours before departure and its administration fee is 25%. Station procedures and refund handling have their own conditions. Check ticket eligibility before applying.

Access by KAI allows eligible official-partner bookings to be changed up to two hours before departure. Its fee is 25% of the original fare, plus any fare increase. A lower replacement fare does not generate a refund of the difference. Replacement journeys depend on availability and matching passenger identification.