Room was spacious and clean. Sound proof was great too. Can't really hear people at the corridor. Check in was smooth and staff were friendly. Will definitely come back again
Responsive and helpful staff (all from front office, concierge, and also housekeeping staff). Each room is equipped with a machine that filters water to be safe for drinking. Rooms, lobby area, and even changing rooms for swimming are all clean.
Had a great stay at Orchard Hotel. We're upgraded to premier room that comes worh bath tub amd king size bed that can fit all three of us. The breakfast buffet is surprisingly varied and when we came at about 8am there were not many guests and the spread is plenty. If you're driving they will give complimentary parking as well. 👍🏼
Hotel bintang 5 terbaik di Singapura, liburan begitu sangat mengesankan, pelayanan Excellent, breakfast dan evening tea sangat spektakuler, View kamar yang sangat bagus, apalagi di malam hari dari jam 20.00-22.00 disajikan atraksi air yang luar biasa, terima kasih Traveloka, Terima kasih Marina Bay Sands Singapura.
Hotel is just around 5 mins walk from Orchard MRT. Hotel allowed Early check-in & Late check-out. Complimentary birthday cake is sent to our room as we were celebrating birthday. The room was really quiet, bed was really big & stay was awesome. Thumbs up! 😀😀
The room was spacious and the bathroom and shower were connected. The view was of a building that had caught fire. There was a tv with local channels. The maid service was nice. The laundry service was confusing. I loved staying here because it was close to the MRT and convenience stores.
This accommodation is perfect for families with small kids. Room was beautifully setup. While waiting for check in, kids were entertained with ice-cream and balloon sculpting. $60 credits were used for our dinner and light snacks from the nearby food, so convenient especially for Muslims! Great stay!
The room was extremely comfortable and had all the amenities as stated. One thing I really liked was their smart TV, instead of just being able to surf the usual TV channels, I was able to connect my phone to the TV and play my own YouTube videos and shows from my phone, which I thought was quite cool. The hotel didn't feel congested or overcrowded at all despite the concierge informing us that they were almost fully booked that day, which was nice. They had a good breakfast spread-quite a variety of choices from oriental to american breakfast. Location was amazing as well! Right in the city centre-just right across the road from the MRT (City Hall) and near food places (Chijmes) and a mall (Raffles City), it was a breeze getting food and going to shop. Overall a 5/5 stay and would love to come back again!
Great place to stay in Singapore, next to Bencoolen MRT Station. Staff are friendly and fast response. The room is clean, quite small but still nice to stay. The drinkable water tap really help us to make sure our drinking water supply is great. Would love to stay here again someday.
The staff is very fast response, very clean room, strategic area, near to all shopping center in Orchard, everything’s 10/10, definitely recommended to stay here ✨
Recommended hotel to stay, reasonable price, comfortable, very quite. Will come back soon. Very Close with mrt exit bras basah so I took mrt everywhere. 5mins walk to bugis mall and market. My holiday was fun😊
The location of the hotel is very strategic. Its a stone throw to Bugis Junction. Thus, the Bugis MRT Station is there too. There are many eatery place nearby. In addition, there is a bus stop in front of the hotel too.
The hotel is very comfortable, in the Orchard Mall and Concord Mall area, very easy to access, 30 minutes from the airport, clean and has beautiful views of the buildings, the receptionist can answer all our questions and needs.
The room was spacious and clean, the bed was excellent, the toilet was big enough and comfortable, the front desk even allow us to late check out due to our flight delayed. Will definitely come again for our next visit to Singapore, good job Ibis Bencoolen!!!
It's a good budget stay located strategically in the middle of the city, walking distance to main attractions like Merlion and Marina Bay. The service was perfect and everyone was really kind and accomodating.
Just the cleanliness of fellow roommates especially in using the bathroom was disappointing. But this is expected of shared lodging and I know some people don't find this as a problem!
Overall it was a nice experience to have still and the free breakfast was a good addition to keeping the trip affordable 🥰
I've been staying at the Grand Copthorne since 2017 for my business trips. It's a great hotel with reasonable prices, and the best part is its location—right by the Singapore River, with plenty of great spots to hang out just behind the hotel.
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