Sheraton Fallsview Hotel

Hotels
8,4
/10
Very Good
7.015 reviews

What Guests Say About Their Stay

Samantha

10,0
/ 10
Clean room. Perfect location! Staff was so nice and helpful. Would stay here again. Great for kids

Tyler

10,0
/ 10
Everything was amazing the staff was so helpful the hotel and room was clean

Hardeep

10,0
/ 10
Everything was nice and looks like they renovated the hotel.The only thing I miss was the pool with hot tub that wasn't open due to the weather.
In the Area
See Map
5875 Falls Ave, Regional Municipality of Niagara, Ontario, Canada, L2G3K7

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Sheraton Fallsview Hotel is a hotel is located at Regional Municipality of Niagara. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sheraton Fallsview Hotel

5875 Falls Ave, Regional Municipality of Niagara, Ontario, Canada, L2G3K7
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General


Near Great Canadian Midway

Location


With a stay at Sheraton Fallsview Hotel, you'll be centrally located in Niagara Falls, steps from Queen Victoria Park and Oakes Garden Theatre. This casino hotel is 0.3 mi (0.5 km) from Fallsview Indoor Waterpark and 0.4 mi (0.6 km) from Casino Niagara.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Niagara River Gorge - 0.1 km / 0.1 mi
Clifton Hill - 0.1 km / 0.1 mi
Queen Victoria Park - 0.1 km / 0.1 mi
Oakes Garden Theatre - 0.2 km / 0.1 mi
Great Canadian Midway - 0.2 km / 0.1 mi
Ripley's Believe it or Not - 0.3 km / 0.2 mi
Upside Down House - 0.3 km / 0.2 mi
Dinosaur Adventure Golf - 0.4 km / 0.2 mi
Niagara SkyWheel - 0.4 km / 0.2 mi
Fallsview Indoor Waterpark - 0.4 km / 0.3 mi
Casino Niagara - 0.6 km / 0.4 mi
Bird Kingdom - 0.6 km / 0.4 mi
Nightmares Fear Factory - 0.6 km / 0.4 mi
Greg Frewin Theatre - 0.6 km / 0.4 mi
Rainbow Bridge - 0.7 km / 0.4 mi

The nearest airports are:
Niagara Falls, NY (IAG-Niagara Falls Intl.) - 16 km / 9.9 mi
Buffalo Niagara Intl. Airport (BUF) - 43.7 km / 27.1 mi

The preferred airport for Sheraton Fallsview Hotel is Buffalo Niagara Intl. Airport (BUF).

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After enjoying recreational amenities such as a water park (surcharge) and an indoor pool, a lucky night at the casino is the perfect end to the day. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests who want to try their luck at the slots can hop on the complimentary casino shuttle.

Business Facilities


Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 18 meeting rooms. Self parking (subject to charges) is available onsite.

Dining


Enjoy Italian cuisine at Massimo’s Italian, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.

Rooms


Make yourself at home in one of the 669 air-conditioned rooms featuring refrigerators. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Sheraton Fallsview Hotel

Bar, Cafe and Lounge Sheraton Fallsview Hotel
Bar, Cafe and Lounge
Swimming Pool Sheraton Fallsview Hotel
Swimming Pool
Entertainment Facility Sheraton Fallsview Hotel
Entertainment Facility
Fitness Center Sheraton Fallsview Hotel
Fitness Center
Functional Hall Sheraton Fallsview Hotel
Functional Hall

Things to Do

  • Water park access (surcharge)
  • Indoor pool
  • Casino
  • Spa
  • Garden
  • Fitness center
  • Outdoor pool
  • Waterslide
  • Pool sun loungers

Hotel Services

  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Vegetarian meal
  • Poolside bar
  • Breakfast
  • Snack bar

Public Facilities

  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Nearby Facilities

  • Gift shop
  • Shops
  • Grocery
  • ATM/Banking

Transportation

  • Casino shuttle
  • Bicycle rental
  • Valet parking (surcharge)

General

  • Banquet
  • Parking
  • Terrace

Business Facilities

  • Conference center
  • Business facilities
  • Business facilities

Sports and Recreations

  • Fitness center
  • Game room
  • Mini golf

Accessibilty

  • Accessible parking
  • Disabled access friendly

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Sheraton Fallsview Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sheraton Fallsview Hotel
669
Number of floors in Sheraton Fallsview Hotel
22
Another facilities in Sheraton Fallsview Hotel
Water park access (surcharge), Indoor pool, Casino, Spa, Garden

Frequently asked question in Sheraton Fallsview Hotel

What are available facilities at Sheraton Fallsview Hotel?
There are top facilites at Sheraton Fallsview Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Fallsview Hotel?
The standard check-in time at Sheraton Fallsview Hotel is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does Sheraton Fallsview Hotel provide breakfast?
Yes, Sheraton Fallsview Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sheraton Fallsview Hotel?
Sheraton Fallsview Hotel is a 4.0-star hotel.
How many floors does Sheraton Fallsview Hotel have?
Sheraton Fallsview Hotel has 22 floors.
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More Reviews from Other Guests in Sheraton Fallsview Hotel

8,4
Very Good
From 7.015 reviews
Cleanliness

8,8

Room Comfort

8,8

Service and Facilites

8,6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sheraton Fallsview Hotel

Number of reviews per page
20
40
Top reviews
Michael
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This is a great location hotel but you have to pay for the view. Overall it is worth it.
Shanna
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotel overall extremely clean modern. Room clean. Water definitely Hot. Rain shower unexpected plus.
Samantha
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room. Perfect location! Staff was so nice and helpful. Would stay here again. Great for kids
Santika
icon-Family
Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

No complaints
Kelly
icon-with Children
with Children
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Did not visit laundry service
Matangi
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Edna at the buffet was excellent. Very nice and made the best eggs!
Tyler
icon-with Partner
with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was amazing the staff was so helpful the hotel and room was clean
Rameez
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean overall and good experience
Twana
icon-with Children
with Children
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great hotel for families, no complaints besides parking
Omri
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The fridge was small and not working well. Everything is overpriced even the fast food
Ramprasanna
4,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Therebwere some hidden charges we were not aware. Property fee was additional that we got to know only after check out
Sunil
icon-with Children
with Children
4,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The AC didn't work. It was so warm that you couldn't sleep all night
Cecelia
icon-with Children
with Children
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We stayed for 2 nights in a garden view room on the 7th floor. The view was gorgeous and I feel we got the best of water, garden and city views. With Clifton hill right below, everything was walking distance and so convenient. The room was clean and comfortable and they provided a nice crib for our baby. The water pressure was strong and the bathroom had ample countertop space. Only thing was the washroom vent started to leak heavily on top of the toilet and even caused a water bubble in the ceiling. Maintenance came but said it was normal from AC drainage…and they didn’t do anything. Another issue was front desk and housekeeping were impossible to reach by phone. Otherwise, everything else was perfect for a quick weekend getaway
Read More
Ashish
icon-with Children
with Children
2,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I had a very disappointing experience at Sheraton Fallsview Hotel. We were initially assigned a room on the 3rd floor, and despite requesting a higher floor, both the reception staff and manager were quite reluctant and insisted that nothing else was available. However, upon entering the room, we were shocked to find that it had not been properly cleaned. Even worse, the fridge still contained food left behind by a previous guest — completely unacceptable for a property of this standard. After raising the issue with housekeeping, we were suddenly “upgraded” to the same category of room but on a higher floor — which clearly contradicted what the front desk manager had told us earlier about availability. To make matters worse, there was no air conditioning in the room. We were informed that due to the building’s system, it operates on either heating or cooling depending on the season, and since it was spring, the AC had not yet been turned on. Instead, we were given a fan for the night. It’s hard to justify paying premium rates for a supposed 4-star hotel that lacks basic cleanliness, proper climate control, and courteous customer service. Overall, a very frustrating and disappointing stay.
Read More
Richard
icon-with Children
with Children
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The rooms were clean and location excellent. Grand Buffet for breakfast was awesome. Staff was great! The hotel (of which weve stayed at 10+ times) suited our needs but the room this time had paper thin walls and we got NO sleep. We were on floor 2 american fallsview. Things like street sweeppers and parties at bars below were making so much noise we could hear all night. People yelling in the halls coming back to the hotel and going to and from the gym all night was so incredibly loud. To add to that we could actually hear the treadmill and weights in the gym (on the same floor across the hall!) If we stay here again we would have to ensure a higher floor room to hopefully help as we didnt have this issue previously.
Read More
Yasmin
icon-Family
Family
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The sheets not clean l see some blood it clean but clean good
Claire
icon-with Children
with Children
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The perfect great view
Mike
icon-with Partner
with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great place great location. Love it there
Ankita
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was very helpful and hospitable. We enjoyed our stay!
Hardeep
icon-with Children
with Children
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was nice and looks like they renovated the hotel.The only thing I miss was the pool with hot tub that wasn't open due to the weather.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Sheraton Fallsview Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8,4
Very Good
From 7.015 reviews
Cleanliness

8,8

Room Comfort

8,8

Service and Facilites

8,6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sheraton Fallsview Hotel

Number of reviews per page
20
40
Top reviews
Michael
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This is a great location hotel but you have to pay for the view. Overall it is worth it.
Shanna
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotel overall extremely clean modern. Room clean. Water definitely Hot. Rain shower unexpected plus.
Samantha
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room. Perfect location! Staff was so nice and helpful. Would stay here again. Great for kids
Santika
icon-Family
Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

No complaints
Kelly
icon-with Children
with Children
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Did not visit laundry service
Matangi
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Edna at the buffet was excellent. Very nice and made the best eggs!
Tyler
icon-with Partner
with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was amazing the staff was so helpful the hotel and room was clean
Rameez
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean overall and good experience
Twana
icon-with Children
with Children
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great hotel for families, no complaints besides parking
Omri
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The fridge was small and not working well. Everything is overpriced even the fast food
Ramprasanna
4,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Therebwere some hidden charges we were not aware. Property fee was additional that we got to know only after check out
Sunil
icon-with Children
with Children
4,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The AC didn't work. It was so warm that you couldn't sleep all night
Cecelia
icon-with Children
with Children
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We stayed for 2 nights in a garden view room on the 7th floor. The view was gorgeous and I feel we got the best of water, garden and city views. With Clifton hill right below, everything was walking distance and so convenient. The room was clean and comfortable and they provided a nice crib for our baby. The water pressure was strong and the bathroom had ample countertop space. Only thing was the washroom vent started to leak heavily on top of the toilet and even caused a water bubble in the ceiling. Maintenance came but said it was normal from AC drainage…and they didn’t do anything. Another issue was front desk and housekeeping were impossible to reach by phone. Otherwise, everything else was perfect for a quick weekend getaway
Read More
Ashish
icon-with Children
with Children
2,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I had a very disappointing experience at Sheraton Fallsview Hotel. We were initially assigned a room on the 3rd floor, and despite requesting a higher floor, both the reception staff and manager were quite reluctant and insisted that nothing else was available. However, upon entering the room, we were shocked to find that it had not been properly cleaned. Even worse, the fridge still contained food left behind by a previous guest — completely unacceptable for a property of this standard. After raising the issue with housekeeping, we were suddenly “upgraded” to the same category of room but on a higher floor — which clearly contradicted what the front desk manager had told us earlier about availability. To make matters worse, there was no air conditioning in the room. We were informed that due to the building’s system, it operates on either heating or cooling depending on the season, and since it was spring, the AC had not yet been turned on. Instead, we were given a fan for the night. It’s hard to justify paying premium rates for a supposed 4-star hotel that lacks basic cleanliness, proper climate control, and courteous customer service. Overall, a very frustrating and disappointing stay.
Read More
Richard
icon-with Children
with Children
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The rooms were clean and location excellent. Grand Buffet for breakfast was awesome. Staff was great! The hotel (of which weve stayed at 10+ times) suited our needs but the room this time had paper thin walls and we got NO sleep. We were on floor 2 american fallsview. Things like street sweeppers and parties at bars below were making so much noise we could hear all night. People yelling in the halls coming back to the hotel and going to and from the gym all night was so incredibly loud. To add to that we could actually hear the treadmill and weights in the gym (on the same floor across the hall!) If we stay here again we would have to ensure a higher floor room to hopefully help as we didnt have this issue previously.
Read More
Yasmin
icon-Family
Family
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The sheets not clean l see some blood it clean but clean good
Claire
icon-with Children
with Children
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The perfect great view
Mike
icon-with Partner
with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great place great location. Love it there
Ankita
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was very helpful and hospitable. We enjoyed our stay!
Hardeep
icon-with Children
with Children
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was nice and looks like they renovated the hotel.The only thing I miss was the pool with hot tub that wasn't open due to the weather.
Number of reviews per page
20
40