1. Toilet is not well-maintained and quite smelly. 2. The reception also had wrongly assigned my room to other guests. When I was sleeping, I heard someone was trying to open the door and keep pushing the door. I woke up and opened the door, and then I saw a couple was trying to enter the same room as mine as they were given the same room number. 3. My room key card was not working. I have to find their staff to enter my room because I was denied entry.