The staff was friendly and the room was as requested. We've never regretted a staycation at Wyndham.

A comfortable and pleasant hotel. Ambiance/Facilities: The facilities and ambiance are comfortable and good. Food: Quite varied. Staff assistance: Good. Price: Affordable. Location: Very strategic.

It's very comfortable, clean, the lobby smells great, and the staff are very friendly. I got a room with a great view and a clear view of Surabaya. The location is very strategic, close to the mall and the station, and there are many amenities. I also got a free 1-hour late check-out. Next time I go to Surabaya, I'll stay here again 🥰

We went there for a birthday staycation and the kids were happy; friendly staff, can be a bit packed during weekends/holidays.

The facilities and hospitality were amazing, we apologize for what our guest did 🙏

This hotel is suitable for families, especially those with small children because it has a water park and mini playground facilities, a varied breakfast menu and it tastes quite good, access is also easy and close to tourist locations and Batu town square, there is also a minimarket in the hotel area if you need snacks or clothes and children's toys.

The staff is very friendly. How many reviews have I made for Platinum? I'm a regular customer.

The hotel staff was friendly and helpful when I requested a room change. A welcome drink was provided, and the breakfast was quite tasty.

Friendly staff, great room cleanliness, friendly security... Friendly zone.

Suitable for families and children, many food options around the hotel.

Early November accompanied by Senyum World makes your holiday even more interesting and comfortable.

Experience staying at a relatively new hotel with super luxurious room facilities, diverse food, and attractive gym, pool, and kids playzone facilities.

Great experience! The hotel is really fragrant and clean, the view is also beautiful.

This hotel is close to restaurants and convenient for business trips, not too far from the city center, and at an affordable price. The service is good and friendly. The rooms and bathrooms are clean and comfortable.

Overall it's very good, just a suggestion if possible, change the TV in the room to a smart TV, it's really cool.

The hotel staff is very friendly. I always want to stay here when I go to Surabaya. My absolute favorite ❤️

My stay at the Sheraton Surabaya was truly memorable. The service was responsive and friendly, as was the staff, Bryan. Very quick and helpful. The location is undeniable, with easy access to Tunjungan Plaza Mall. The rooms are spacious and well-maintained, like a 5-star hotel, even in a new hotel.

I tried nasi goreng cakalang for my dinner menu. This menu was suggested by a friendly and helpful staff named Alya. The nasi goreng was delicious. Thanks for her suggestion! I appreciate it 😉

The hotel staff was very friendly. The rooms and bathrooms were also clean. The breakfast was varied and delicious.

Nice hotel to spend your private time. Good food taste and surrounding, one more the rooftop cafe and pool. Breathtaking.

Every time I go to Surabaya, I always go to Kampi. The staff service is very friendly and responsive.