Thank you so much for the help at the check in counter (i believe he is a guest service manager, Mr Andri) for giving a great solution for a mistake I did whilst booking the rooms on the app. I really appreciate it. Also the helpful staffs who’s helping with my packages / online orders that were sent to the room every day.
The room is very clean and tidy. They have kitchen tools, plates, mugs, and spoons. You don't need to buy mineral water because they provide a dispenser. If you need something, under this apartment is a mall. So, you don't need to worry. Well, I satisfied with the facilities. Thank you very much
ownee responsif, kamar bersih dan nyaman viewnya bagus, deposit kembali tepat waktu, pedalatan dapur nya komplit bgt akan lbh sempurna kalo ad wifi... terima kasih pak Piter
very recommended. surely next time will come back here again. room is clean, all provided. and the hospitality is awesome. my kids were happy with all apartment facilities.
The location is perfect, with a lot of culinary nearby. Limited parking area. The room is clean, smell smoke, but they come and spray the air freshener. The pool is great.
a cozy place near from train station, easy access to and from food, public transport. highly recommended, friendly and helpful staff.. like it very much
Very cool, the rooms are very comfortable, the people are also very friendly, the food is pretty good, if I have free time for vacation I will definitely come back here again 💖😉
The warmest welcoming. Thank you for all staff from all departments. All of you do your job excellently. I'm impressed with the hospitality. I will come again for sure 100/10
The accommodation located in the heart of Surabaya City Near Surabaya's Gubeng Train Station, Plaza Surabaya Mall, And Nearby Offices. Nice Service And Cozy Place.
Probably one of the best stays we had in Surabaya! As a family of four, we had the most pleasant time! The room was cozy, everything was clean. The breakfast was amazing though! Lots of options to choose from, all delicious and super kids friendly! The staff were all so kind and helpful. The view from the room was also nice, and there’s even a shuttle car to get to Tunjungan!!! Very nice✨ There’s a warm pool for the kids which was very handy😎 keep up the excellent service guys, would love to come back and surely we will recommend this hotel to our friends!
Second time stay at this hotel. just stay vacation with my beloved family during long weekend. only at Surabaya because of pandemic & we decided to stay at here. this hotel is very comfort, clean, we enjoy it very much. we choose space room & I think this room is suitable for big family. in the morning, breakfast is delicious, we like it. the last but not the least this hotel have implemented health protocols well. so don't worry if you want to stay at this hotel. this hotel is one of the best choice hotel if you want to vacation but still in Surabaya with family.
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