seoLandmarkHeaderFormat

The impression of luxury is immediately apparent upon entering the lobby. The rooms are spacious, fully equipped with amenities, and the furnishings are luxurious. The hotel staff is very friendly and helpful. Next time in Surabaya, I'll choose the same hotel.

Awesome location, great comfort, amazing food, super facilities..... Success always to the management & friendly staff

The hotel staff was friendly. The room was clean. Wow, I'm so happy. I'll definitely book here again if I ever come back to Surabaya.

Very comfortable, with amenities that exceed expectations. The location is adjacent to Bungkul Park, but quite quiet. It's also quite close to a prayer room (musholla) or mosque nearby.

Overall, the hotel is okay, but the room isn't very soundproof because I got a room at the front of the building, the part closest to the roundabout and the railway crossing. But access is limited.

I love staying here. The staff are extremely friendly and accommodating. All my requests are all done very well. I love the food and the ambiance. I would love to go back again when I visit the town.

A regular hotel since its inception, strategic location, delicious hotel food, clean & cool rooms since the first time I entered, friendly reception staff and explained the room options and facilities.

I was very satisfied with the service provided. The staff was friendly, polite, and responsive to customer needs. The atmosphere was also comfortable, making my visit a pleasant experience. I hope this quality of service continues.

The hotel staff was very helpful with customer requests. I was traveling with my parents and family and had previously requested a connecting room, and the staff helped provide one. Thank you.

First time staying here, and felt comfortable because the staff were friendly and communicative. Apart from the large selection of room service menus, there are also many dining options to suit your taste. I deliberately chose this hotel because it was close to the training venue, and it turned out it was also not far from the city center. However, you still get a calm atmosphere and are far from the noise of passing vehicles, even though you are right on the side of the road.

Very friendly, the most comfortable hotel in my opinion. Very clean and everyone is friendly.

first staycation here, I swear I will not be disappointed, from the beginning the staff is very friendly, the hotel environment is clean and comfortable. when I checked in I looked very tired, maybe after checking in I was told to take a drink that was already prepared :') as much respect as the visitors. The hotel room is clean, the facilities are okay, the bathroom is also clean, the AC works well. at that price at the Sby hotel, it's really cheap 1000/10 basically 🥰. next time if i go to sby i will staycation here. because it is close to any destination.

Again, for that price, you get excellent service, friendly staff, and delicious food. Any issues with amenities like the air conditioning or the TV are quickly fixed. The view is also beautiful.

Easy check-in, great service, great cleanliness, and definitely recommended. Close to everywhere. I'll be staying here again next time!

The hotel is definitely worth the price! The room was clean and comfortable, the facilities were good, and the overall experience was pleasant. Great value for money, especially if you’re looking for a comfortable stay without spending too much. Would definitely consider staying here again!

For the first time staying at this hotel. But the hotel was great! Room very comfortable and clean.

First time, but I loved it. Complete facilities, clean, cool, and comfortable. I'll definitely come back here if I ever come back to Surabaya 😇

I recently had the pleasure of staying at Wyndham Surabaya for 4 days and 4 nights, and I can honestly say it was an amazing experience from start to finish. This 5-star hotel at Jl. Basuki Rahmat is truly in the heart of Surabaya - close to Tunjungan Plaza, great location, but once you enter the lobby you feel pure luxury and calm away from the city buzz. The room was spacious, impeccably clean, modern, and very comfortable with everything I needed - fast WiFi, Smart TV, cozy bedding, and a beautiful city view. Breakfast buffet at Tangerine Restaurant was outstanding with so many Indonesian and international options. The outdoor pool, gym and spa facilities were top-notch. But what made this stay truly unforgettable was the service. A very special mention to Ms. Eva - she is an asset to Wyndham Surabaya. Her hospitality is exceptional. Always smiling, very professional, attentive, and goes above and beyond to make guests feel welcome and valued. She handled everything with such grace and genuine care. Great staff like Eva is the reason guests come back. To the entire team at Wyndham Surabaya - thank you for 4 amazing days. You have set a very high standard. I will definitely be back and highly recommend this hotel to anyone visiting Surabaya. Highly recommended!

The room was very comfortable, the staff was friendly, the bathroom was clean, and the water heater worked well.

A comfortable and strategic hotel, clean, delicious breakfast, always refilled and breakfast time until 10.30, really the best, so you don't have to rush to eat, keep up the good work and add to the facilities at The Southern

This is my umpteenth time staying at Pop Hotel and the service standards are still well maintained.