Room for 2 was booked for a birthday celebration. Location was OK, but I would not recommend it to people who prioritise convenience in terms of transportation, as there is quite a walking distance from the MRT station/Bugis shopping malls to the hotel. There is a mini mart and 7-11 convenience store just opposite of the hotel entrance. Check in process was not as smooth as expected. Hotel gave me the wrong room with the knowledge that I requested for a twin bed room but I requested for a large bed room. Had to go down to the front desk to request for a change and they changed it for me immediately after confirming my request through the app. By the time I officially checked into the room, I had to rush to set up the decorations. I feel that this inconvenience could have been avoided if the hotel had double checked my requests beforehand. Birthday celebration was mentioned in the request as well but the front desk staff still asked me what event was I planning after seeing my balloons, and said that they would send a slice of cake up. We did not receive the cake. The service from the different staff was pleasant, but nothing extraordinary. Many parts of the suite was dirty, with stains and stickiness in the fridge, on the walls, floors, and the desk areas. The sliding door to the bedroom was very dusty as well. The bed and washroom seemed OK. I did not ask for a change in room again as I was pressed for time. Overall, I feel that cleanliness should be maintained to the utmost standard and the hotel failed to do that.