Luxury Hotels in Karangpilang, Surabaya

Sorry to say. Worst hotel I have ever stayed in. Bad services and also not well manage. Not recommended and will never stay here again in the future.

The place was pretty clean and no noise, but no wifi signal to my room.

1. AC, the remote tv can't. 2. the shower is also dislodged 3. the balcony is really dirty, can't relax while smoking because it's dirty and there's no chair

Overall, it is a great value for money indeed but the service was minimum, WiFi cannot reach my room at 3rd floor, they have no flexibility to keep my bags after check-out like all other guesthouses in general so I have to pay IDR 50K for room extension of 3 hrs. The toilet needs repair. The water valve for the toilet is also leaking heavily, I need to open and close it all the time. I stay at room 29th. thanks.