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The first time I stayed at this hotel was very good, the staff were very friendly, and very helpful when there were problems, fast response, I recommend it here, if I go to Surabaya again, I can stay at this hotel again.

This was our first time staying here, and our first impressions were very satisfying. The room was spacious, well-appointed, and the breakfast was excellent. The staff were friendly and very helpful. And most importantly, the hotel is very close to ITS, where our son attends. Thank you.

We stayed at Hotel Dafam Pacific Caesar Surabaya for 3 days during my friend’s business trip. I was welcomed with a smile and staff was very friendly until we even struck a simple conversation. It was a nice experience. Comfortable room with responsive & helpful staff. Breakfast also great, luxurious, a lot of menus to choose from salads, omelette, rices, porridges, etc 👍

The hotel staff is very friendly, every morning it is cleaned, all equipment is changed starting from sheets, bedcovers, pillowcases, towels, and other bathroom equipment.

The hotel staff is very friendly, the elevator smells good, all the rooms smell good, the hotel is clean and tidy, the food is delicious.

All the staff are really friendly, early check-in is allowed, you can check-in at 1 o'clock.. Love Wyndham so much ❤️

I was very satisfied with the service provided. The staff was friendly, polite, and responsive to customer needs. The atmosphere was also comfortable, making my visit a pleasant experience. I hope this quality of service continues.

Had a great 3 nights at Sahid. Secure Wi-Fi, good hot water, free room upgrade, smart TV, good breakfast, hairdryer and iron available, good room service, and a welcome drink. Close to culinary spots, malls, the Submarine Monument, and Gubeng Station. It was a blast!

First time, but I loved it. Complete facilities, clean, cool, and comfortable. I'll definitely come back here if I ever come back to Surabaya 😇

One of my and my family's favorite hotels to stay. The hotel was placed in the middle of the city, so we could go anywhere easily. The room was clean and spacious. The breakfast was tasty. And importantly, all staff were friendly and helpful. Will be back again someday.

The hotel staff is very friendly, the rooms are very neat and clean, and the parking is quite spacious. The location is very strategic, close to supermarkets and culinary spots. Highly recommended.

The hotel is 5 minutes away from the train station. The receptionist was very helpful and kind, even prepared breakfast in the box for us after knowing we have to check out very early to catch up for the train. The room was clean and nice.

The staff is friendly, the rooms are clean and spacious, the location is strategically close to the ITS campus 👍☺️ I have stayed here twice, thank you, my child feels at home ☺️🥰

I spent two memorable nights here for a weekend. One of my favorite things about the hotel is the rooftop pool, which offers stunning city views and makes relaxing even more enjoyable. The gym is also excellent, with a stunning view that makes exercising even more enjoyable. The location is strategic, the rooms are comfortable and clean, and the overall atmosphere of the hotel is calming and perfect for unwinding. Thank you for a wonderful stay. It will definitely be one of my choices when I visit Surabaya again. 😍🏙️🏊‍♀️💪🏻

Upon entering the hotel lobby, you're greeted by a delightful aroma, a clean, tidy vibe. The hallway leading to the rooms and inside also smell wonderful. It's very clean and comfortable, just 6 minutes from Gubeng Station. I'll definitely be back.

The hotel staff is very friendly and helpful, and the service is good so far. The facilities are also clean, and the staff is responsive.

We were greeted by friendly staff and checked in quickly and without a long wait. Simply state your name, and your details are immediately available. You'll then be asked for your ID card for verification and given your room key. You'll be ushered into your room, where the air conditioning is already on and cooling.

A comfortable, clean, elegant hotel, with early check-in, varied breakfast, makes you feel at home and want to come back again.

Clean, comfortable, neat parking.

The hotel staff was very friendly, very helpful with our needs as well, our 3 night stay at Mercure Surabaya Manyar was very memorable.

I've been staying here for over a decade and love the hotel, the atmosphere, the service, the menu, and the ambiance at breakfast. I was so impressed that I returned yesterday, and everything is still well-maintained and pleasant.