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I was very satisfied with the service provided. The staff was friendly, polite, and responsive to customer needs. The atmosphere was also comfortable, making my visit a pleasant experience. I hope this quality of service continues.

This was our first time staying here, and our first impressions were very satisfying. The room was spacious, well-appointed, and the breakfast was excellent. The staff were friendly and very helpful. And most importantly, the hotel is very close to ITS, where our son attends. Thank you.

One of my and my family's favorite hotels to stay. The hotel was placed in the middle of the city, so we could go anywhere easily. The room was clean and spacious. The breakfast was tasty. And importantly, all staff were friendly and helpful. Will be back again someday.

I really enjoyed staying here. All the staff were friendly and the whole process was easy. I've stayed here many times.

The hotel staff is very friendly, the elevator smells good, all the rooms smell good, the hotel is clean and tidy, the food is delicious.

All the staff are really friendly, early check-in is allowed, you can check-in at 1 o'clock.. Love Wyndham so much ❤️

Very comfortable, with amenities that exceed expectations. The location is adjacent to Bungkul Park, but quite quiet. It's also quite close to a prayer room (musholla) or mosque nearby.

The first time I stayed at this hotel was very good, the staff were very friendly, and very helpful when there were problems, fast response, I recommend it here, if I go to Surabaya again, I can stay at this hotel again.

First time, but I loved it. Complete facilities, clean, cool, and comfortable. I'll definitely come back here if I ever come back to Surabaya 😇

I took my elderly mother with me. I got out of the car and the staff immediately brought a wheelchair and quickly assisted her. I didn't even expect the hotel to provide one. That's the best, thank you, sir.

The hotel is 5 minutes away from the train station. The receptionist was very helpful and kind, even prepared breakfast in the box for us after knowing we have to check out very early to catch up for the train. The room was clean and nice.

The hotel staff was very friendly, very helpful with our needs as well, our 3 night stay at Mercure Surabaya Manyar was very memorable.

My stay at the Gunawangsa MERR Surabaya Hotel was quite enjoyable. The rooms were comfortable and clean, and the amenities were quite complete. Its strategic location in the MERR area makes it easy to travel to various parts of Surabaya. The hotel's atmosphere is also peaceful, making it suitable for both staycations and business trips. The service was friendly, and the check-in/check-out process was quite easy. Overall, my stay here was satisfactory and well worth the price.

Nice service, clean rooms.

Had a great 3 nights at Sahid. Secure Wi-Fi, good hot water, free room upgrade, smart TV, good breakfast, hairdryer and iron available, good room service, and a welcome drink. Close to culinary spots, malls, the Submarine Monument, and Gubeng Station. It was a blast!

Great stay, staff was very accommodating and friendly. The AC in our room was hot and they immediately fixed it!

The staff is friendly, the rooms are clean and spacious, the location is strategically close to the ITS campus 👍☺️ I have stayed here twice, thank you, my child feels at home ☺️🥰

I spent two memorable nights here for a weekend. One of my favorite things about the hotel is the rooftop pool, which offers stunning city views and makes relaxing even more enjoyable. The gym is also excellent, with a stunning view that makes exercising even more enjoyable. The location is strategic, the rooms are comfortable and clean, and the overall atmosphere of the hotel is calming and perfect for unwinding. Thank you for a wonderful stay. It will definitely be one of my choices when I visit Surabaya again. 😍🏙️🏊‍♀️💪🏻

I've been staying here for over a decade and love the hotel, the atmosphere, the service, the menu, and the ambiance at breakfast. I was so impressed that I returned yesterday, and everything is still well-maintained and pleasant.

Absolutely the best! Thank you, Mr. Akbar, for upgrading our room. My son was thrilled. The service was excellent. The food was varied, with lots of choices.

Recommended hotel in Surabaya. Spacious room, good food, friendly staff. You must try. Thank you.