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5 Stars Hotels in Surabaya, Indonesia

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RESTAURANT Bumi Surabaya City Resort

Bumi Surabaya City Resort

Hotels
Genteng, Surabaya
Impressive
8.8
(7281 Reviews)
Staying at bumi surabaya city resort issa great choice! Near from tp, located in the city center, good services, great food & restaurants, the cleanliness is very good. Even the atmosphere so nice, feel like not being in Surabaya, bcss in there are lots of trees in the hotel, the air is fresh and beautiful 🤩 highly recommended to staying at here! Soon I'll come back here again, super love <3
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EXTERIOR_BUILDING Wyndham Surabaya

Wyndham Surabaya

Hotels
Genteng, Surabaya
Impressive
8.7
(6475 Reviews)
Very satisfying staycay! Large room, clean and tidy. Breakfast was great, quite vary. Swimming pool's water was warm in the noon. 9/10 experience!
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LOBBY Vasa Hotel Surabaya

Vasa Hotel Surabaya

Hotels
Sukomanunggal, Surabaya
Impressive
8.7
(4112 Reviews)
Thank you vasa for became very helpful and give my family outstanding staycation experience.🥰
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EXTERIOR_BUILDING JW Marriott Hotel Surabaya

JW Marriott Hotel Surabaya

Hotels
Tegalsari, Surabaya
Impressive
9.0
(6013 Reviews)
Excellent and very friendly staffs, specially the lady at the check in counter, on duty in the afternoon around 3-4 PM.
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Ảnh chính Sheraton Surabaya Hotel and Towers

Sheraton Surabaya Hotel and Towers

Hotels
Tegalsari, Surabaya
A stay at Sheraton Surabaya Hotel and Towers places you in the heart of Surabaya, steps from Tunjungan Plaza and 11 minutes by foot from Grahadi. This 5-star hotel is 6.6 mi (10.6 km) from Pakuwon Mall and 0.8 mi (1.3 km) from BG Junction.
Impressive
8.8
(3271 Reviews)
Good service, fast and friendly check in, good food and friendly restaurant staffs, the room is clean and spacious. Bed is comfortable.
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EXTERIOR_BUILDING Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

Hotels
Sawahan, Surabaya
Impressive
8.7
(3575 Reviews)
Awesome hospitality for the room and also the staff. Great staycation I ever had. Thank you Ciputra world hotel. Yummy breakfast. Kids friendly. Hope can stay one day. Thank you.
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Pool DoubleTree by Hilton Surabaya

DoubleTree by Hilton Surabaya

Hotels
Genteng, Surabaya
DoubleTree by Hilton Surabaya is located directly opposite Siola Museum Surabaya, where the Indonesians claimed their independence and where the city forged its reputation as the City of Heroes. Today it is become the commercial, political and cultural centre of East Java. With our hotel boasting convenient location just minutes away from government offices and local businesses. We are also close to the famous Tugu Pahlawan &apos;Heroes&apos; Square, Arab Quarter on the North and Tunjungan Plaza - the city&apos;s largest shopping mall. Many street food and shopping markets are also in close proximity to our downtown Surabaya hotel.
Impressive
8.8
(1160 Reviews)
One of the best new hotel. The staff was very friendly and amazingly some of them asked my name and everytime I met them they called me with my name. It was a great effort. The food taste was standard for 5 star hotel (I tried in room dining and makan kitchen) but the portion was so great. This is the first time I ate in room dining in hotel and really full. The breakfast is really complete most of everything was there except smoked salmon (but its okay it just my preference). The room was spacious. I was not stay at suite but the room was spacious. The amanities was great, but it supose to have pairs of everything since my booking is for 2 pax. But I only have one and need to request (but they just came right away). Location was great. At the city center. Near with local street food and mall. Definitely will come back again.
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EXTERIOR_BUILDING The Westin Surabaya

The Westin Surabaya

Hotels
Wiyung, Surabaya
Superb
9.2
(431 Reviews)
The best ever hotel in surabaya. Family trip for 3 nights. Clean hotel, comfort room, nice staffs, awesome breakfast. Nice view.
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LOBBY Whiz Luxe Hotel Spazio Surabaya

Whiz Luxe Hotel Spazio Surabaya

Hotels
Dukuh Pakis, Surabaya
Impressive
8.8
(147 Reviews)
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EXTERIOR_BUILDING Shangri-La Surabaya

Shangri-La Surabaya

Hotels
Sawahan, Surabaya
Impressive
8.7
(1921 Reviews)
Excellent short stay, perfect and clean room with very warm team. Highly recommended
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EXTERIOR_BUILDING Grand Swiss-Belhotel Darmo

Grand Swiss-Belhotel Darmo

Hotels
Tegalsari, Surabaya
Impressive
8.8
(427 Reviews)
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LOBBY Ascott Waterplace Surabaya

Ascott Waterplace Surabaya

Apartments
Wiyung, Surabaya
Impressive
8.7
(2237 Reviews)
Thank you so much for the help at the check in counter (i believe he is a guest service manager, Mr Andri) for giving a great solution for a mistake I did whilst booking the rooms on the app. I really appreciate it. Also the helpful staffs who’s helping with my packages / online orders that were sent to the room every day.
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COMMON_SPACE Oakwood Hotel & Residence Surabaya

Oakwood Hotel & Residence Surabaya

Hotels
Mulyorejo, Surabaya
Impressive
8.7
(1447 Reviews)
We had a pleasure stay because the room exceeded our expectations. The complete modern facilities, cleanliness, vibes, security, staffs are doing their best job. We felt like home during our stay, we have all we need, I can cook and eat whatever I wanted, the bed is large and comfy, each lighting are adjustable, even the bathroom’s air conditioner can be set without interrupting main AC, the hot water always runs smoothly and we have Superindo just a walk away to buy our needs easily. The security guards even helped me crossing the busy road. I would definitely book an executive room again someday.
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EXTERIOR_BUILDING Mövenpick Surabaya City

Mövenpick Surabaya City

Hotels
Wonocolo, Surabaya
Impressive
8.6
(237 Reviews)
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EXTERIOR_BUILDING Hotel Majapahit Surabaya - MGallery

Hotel Majapahit Surabaya - MGallery

Hotels
Genteng, Surabaya
Impressive
8.9
(518 Reviews)
I stayed for the new years eve. I searched for available hotels near the city center two days before, and found some good deals in Majapahit Hotels. The reservation went fast, I got great service from the receptionists and staffs. The strategic location was perfect for spending joyful event, without feeling disturbed because the room location was quiet far from the festival. The room was huge and comfortable, with beautiful and classic design, equipped with beautiful bathroom with shower and bathtub. I went swimming, Jacuzzi, and sauna. The breakfast was nice, with wide range of choice from local and international menus. The checkout process went fast. Generally speaking, it was worth the price to stay at this 5-stars and historical hotel.
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Hotel Interior/Public Areas Grand Swiss-Belhotel Darmo

Grand Swiss-Belhotel Darmo

Hotels
Tegalsari, Surabaya
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See all 1,693 Hotels near Surabaya

Facts about hotel in Surabaya

Popular Area
Gubeng, Kenjeran
Popular Hotel
Bumi Surabaya City Resort, Wyndham Surabaya
Popular Landmark
Tunjungan Plaza, Juanda International Airport (SUB)

Guest reviews in hotel near Surabaya

8.4
Impressive
1,466,939 reviews from hotels in Surabaya with aggregated rating of 8.4/10.
Review from various users that have stayed in hotel near Surabaya will help you to choose the perfect hotel easily!
Sutoro H.
This is a private profile
1 Mar 2024
Good room-clean-nice view at 10fl-hotel location near Gubeng train station-near culinary region (kertajaya-bakso Bonet etc) only need to provide handsoap in the toilet for washing the hand after taken some food or others items when taking a rest in the room.
Wahyu S.
This is a private profile
26 Feb 2024
We had the junior suite, but the room was worn down, peeling paints on the wall, music in the alleyway was too loud it was hard to sleep, bathroom mat was unspeakably dirty, the bedsheet was not tucked in properly and when we saw what 's underneath, that 's when we decided to leave the property even though we still have a one night stay left.
Erick S.
This is a private profile
17 May 2023
The hotel is quite convinient. Friendly staff.
Agung P.
This is a private profile
24 Feb 2024
We stayed at Best Western Papilio Hotel Surabaya for 1 day during my friend 's business trip. It was a nice experience. Comfortable room with responsive & helpful staffs. Breakfast also great, a lot of menus to choose from salads, omelette, rices, porridges, etc 👍.
Hazirah A.
This is a private profile
22 Jan 2024
Terrible horror will not stay here again.
Afrida K. S.
This is a private profile
25 Jan 2024
The lobby and corridor is dark. The staff is not friendly. The bathroom is smelly. The only plus is location in the middle of city.

About

10 5-Star Hotels in Surabaya

Surabaya has an endless supply of historical spots to visit, which makes this city a favorite holiday destination for most families. A refreshing tourist spot to visit with friends, Surabaya offers various 5-star hotels for comfortable stays while traveling. These 5-star hotels are perfect when touring the city or simply when on a business trip.

Here are 10 recommendations for 5-star hotels to stay in when visiting Surabaya:

Bumi Surabaya City Resort

Bumi Surabaya City Resort, located in the heart of the city, offers an elegant and luxurious stay with bilingual staff. A beautiful classical and contemporary place just 5 minutes away from the Tunjangan Plaza shopping mall, this resort is perfect for families and business trips due to its being flanked by numerous shopping centers and tourist spots.

The Classic Room at Bumi Surabaya Resort has an area of around 42.5 square meters, designed to encourage a calm and comfortable vibe to rest in with a classic and functional setting. Bathrooms equipped with bathtubs and shower for you to relax in after a long day of traveling as well as lush lounge chairs to simply sit back and watch TV. 

A happy customer commented, “Hotel Bumi is mine and my family’s favorite hotel. Every time we visit Surabaya, we always stay here. It isn’t just the rooms that are spacious, but the staffs are very friendly and professional. The food is also exceptionally delicious. So happy that I chose Bumi Surabaya as my go-to hotel for staycations.”

Stay at this remarkable resort from IDR 878,900 a night and book via Traveloka.

Hotel Majapahit Surabaya

Located very strategically at Jalan Tunjungan and surrounded by many tourist attractions and shopping centers, this hotel has in store, so many historical moments from the time of struggle in Indonesia against the Dutch. It was at this hotel that the Dutch flag was torn into an Indonesian flag.  People who stayed in Surabaya back then had climbed the building to take down the Dutch flag just after the failure of the Sudirman and W.V.Ch Ploegman negotiations on the decline of the Dutch flag. Because of the large number of Surabaya residents who climbed the building, the Dutch allies fled through the translucent back door to the residents' homes. The area where the flag was torn as well as the negotiation room was never renovated. But the hotel has maintained its stout condition until now.

Although this hotel has historical value and has been established since 1910, it has succeeded in making sure to meet its visitor's needs and spoil them. The building has classic architecture and beautifully arranged. This hotel is perfect for business affairs or simply to pamper your self on a holiday. The hotel has 143 rooms, 2 restaurants, bar lounges, 8 meeting rooms, a ballroom, a swimming pool, a Jacuzzi, a fitness center and a spa.

Equipped with anti-light curtains and soundproofed rooms, The Majapahit Hotel knows that a good night’s sleep is essential. Also facilitated with a swimming pool and fitness center it is unquestionable that this hotel could be the perfect place to stay in.

Besides the amazing rooms, The Majapahit Hotel provides a Euro-Asian restaurant called Indigo, Sarkies Seafood restaurant serving Chinese cuisines, as well as a Deli which offers a variety of scrumptious pastries and cakes. All of the restaurants at The Majapahit Hotel uses ingredients and recipes which embody spectacular flavors. 

This amazing hotel will cost you IDR 1.199.098* when booking via Traveloka.

JW Marriott Hotel Surabaya

Unquestionable quality of accommodation and facility, JW Marriott Surabaya is built in the heart of the business and shopping district in Surabaya. The hotel is themed beautifully with exotic and glamorous European décor to make your visit as memorable as possible. JW Marriott overlooks a spectacular city view, which you can enjoy personally from your bedroom window. Take pleasure in the outdoor swimming pool with a beach-like setting and a fitness center at your disposal.  In addition to that, JW Marriott also offers 24-hour car rental, a business center and also free shoeshine service as well as massage services at the JW Marriott Health Club.

Prices for an overnight stay here start from IDR 800,000 - IDR 2,000,000

Location: Jl. Embong Malang No 85-89, Surabaya, East Java

Vasa Hotel Surabaya

The Vasa Hotel Surabaya offers contemporary room design with a variety of modern facilities, which includes a swimming pool, a spa and a fitness center for you to enjoy during your stay. Each room at the hotel is remarkably furnished and adorned with beautiful pieces of art. Every room is equipped with an elegant bathroom and a bath or shower to pamper your self with. Complete with breakfast, The Vasa Hotel offers you a choice of Asian and International dishes to choose to your liking. The Xiang Fu Hai restaurant is also available for you to enjoy at the hotel, offering Chinese delicacies. Located at Jalan  HR Muhammad, you can visit The Lenmarc Mall or the Surabaya Zoo close by to the hotel. The Mpu Tantular Museum is also near this amazing stay as well as many other favorite tourist destinations. Prices for overnight stays at The Vasa Hotel start at IDR 958.320* when booking through Traveloka. 

Hotel Ciputra World Surabaya 

This hotel at Jalan Meyjen Sungkono, with direct access to The Ciputra World Surabaya Mall, offers modern accommodation such as an outdoor swimming pool, a fitness center, a spa and a health center. What’s even cooler is that The Ciputra World Hotel equips its rooms with IPTV and i-home systems. The rooms at this hotel provide personal safe and a spectacular view to enjoy while you sit back and relax, or simply while dining on Local and Western cuisines, which are available at The Gallery Restaurant. A lounge is also available at the hotel with a gorgeous view overlooking the city of Surabaya. Tour around the hotel and visit the Surabaya Zoo and the House of Sampoerna. Taman Bangkul and Mpu Tantular Museum is also close by to this hotel. Stay overnight at The Ciputra World Hotel starting from IDR 826,000* per night only through Traveloka. 

Sheraton Surabaya Hotel & Towers

The hotel is strategically located. It has an elegant and spacious vibe, decorated with warm lighting and calm, soothing colors at every corner of its rooms. The bedrooms at The Sheraton Surabaya provides a living room and complete minibar facility. Cantonese food is available at The Lung Yan Chinese restaurant, but you can also enjoy an International Buffet at the Bromo Café. 

An outdoor swimming pool is provided for you to enjoy extra facilities such as a spa and in-room massage service, as well as a fitness center and tennis court. 

From Jalan Embong Malang where this hotel is located, The Tunjungan Plaza is close by to The Sheraton Hotel, and also the Joko Dolog Statue. Famous monuments and other well-known attractions are also within range to the hotel.     Stay at The Sheraton Surabaya Hotel & Towers starting from IDR 1,076,900* via Traveloka.

Wyndham Surabaya Hotel 

The Wyndham Surabaya Hotel is located in the business district of Surabaya at Jalan Basuki Rahmat. Enjoy an amazing view of the city from your rooms, sitting back on the elegant furniture and the calming aura. The Wyndham Hotel provides a fitness center to use at your disposal, a sauna, a swimming pool, and a health center. Cooking classes and live music is also available for you to enjoy on your stay. In addition to that, The Tangerine Restaurant at the hotel serves cuisines with a local taste as well as international menus. The Lobby Bar and the Hi-So Restaurant is also available if you wish to spoil your tongue with lavish delicacies. The Wyndham Surabaya Hotel is close to well-known shopping and tourist centers, some of which include The Sharp Bamboo Monument, The Delta Plaza, and the Cheng Hoo Mosque. The best price for an overnight stay can be found via Traveloka, starting from only IDR 769,250* per night.

Shangri-la Hotel Surabaya

Flanked by Ciputra World, Pakuwon Mall, and Surabaya Town Square, Shangri-la Hotel Surabaya offers a variety of beauty and comfort for your stay with facilities such as a free-form swimming pool, fitness center, health center, spa, sauna, tropical pool and meeting rooms. This Shangri-la Hotel Surabaya blends the specialties of Asia and Java beauty to create an exquisite style. Each rooms at The Shangri-la Surabaya is equipped with a television and DVD player to enjoy when you just feel like staying in. You can enjoy exercising at the fitness center, or play tennis and golf. Lay back and bask in the atmosphere of Surabaya under the coconut trees or by the swimming pool. Or if you feel like heading out and exploring around, The Shangri-la Hotel Surabaya is close by to various shopping centers and tourist attractions. Prices for overnight stays at The Shangri-la starts from IDR 1,078,110* when booking via Traveloka. 

Golden Tulip Legacy Surabaya

Spoil yourself at The Golden Tulip Legacy Hotel with a modern and luxurious style and decorations. Located in the more elite area of Surabaya at Jalan HR Muhammad, known by the locals as the area of The Crazy Rich Surabaya where the well known Lenmarc and Pakuwon Mall are within range of this hotel, as well as the Surabaya’s G Walk Night Market. The Golden Tulip Hotel furnishes its rooms gracefully. A swimming pool is provided at the hotel, as well as a fitness and a health center. Three restaurants are available for you to choose from, with different kinds of cuisines. The Emerald Restaurant, as well as the Lobby Bar & Lounge, serves international delicacies. On the other hand, The Grand Ocean offers Chinese dishes. You can stay at The Golden Tulip Legacy Hotel starting from IDR 705,834* a night when booking via Traveloka.

Grand Mercure Surabaya City

Last but not least, a contemporary and stylish hotel located in the center of the business, financial and exhibition district of Surabaya. To be exact, at Jalan Ahmad Yani. The Grand Mercure Surabaya City Hotel facilitates its guests with an outdoor swimming pool and a jacuzzi. A sauna and coffee shop is also available to enjoy. Extremely comfortable rooms are designed for better sleep, completed with a television, BS broadcast and a trouser press. A continental buffet is served every day at The Grand Mercure Hotel Restaurant. Within the range of the hotel, is the Royal Plaza, The Darmo Trade Center and so much more.     

A Traveloka user who had stayed here commented, “I am so pleased when staying at this hotel. There are so many facilities I can use and am so happy about using them. The food is delicious, the rooms are clean, and the service is okay. You won’t regret staying here.” Stay overnight at The Grand Mercure Surabaya starting from IDR 880,063* a night via Traveloka.

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