Best Hotels in West Kalimantan, Indonesia

I stayed for 5 nights at the orchard hotel. and the service is disappointing. 1. there is no bellboy who can bring items to the room so I have to bring my belongings to 6th floor ALONE. 2. the housekeeping does not clean the floor (they only change sheets and towels), other items are not cleaned and tidied up. 3 one day I had an online meeting and I was ordering food. then my order arrived and I asked the hotel to bring it to my room, but the hotel could not help with the order, so I had to go downstairs with a card that was only 1, as a result the electricity in the room went out even though I was in a meeting.

The hotel room is pretty spacious, and maybe I was upgraded to a deluxe room. But the room lighting was dimmed and yellowish, which I wasn't fancy about it, and made it looks dated. The bathroom is in a proper size, with running hot shower, and it also equipped with hairdryer. The room has safe deposit box, a fridge, a satellite tv, working table, and 2PK aircon.. yes, it's 2PK! But pity, the aircon was leaked the whole day even after I asked the hotel staff to had it repaired. The bedding was ok, but the bed sheet looks dated. The room has a small balcony but seems never been cleaned. And the locking was broke, so anyone can easily access your room from the balcony. Anyone stays on the 5th floor will at least have a view higher than other floor which you may end up by seeing the neighbor's shop (and they're seeing you back). The hotel lobby is spacious, it also has spacious lounge and 2 restaurants as I remember. It has 2 elevator but the size can only be occupied by 5 people (3 if with the luggage's). The breakfast was various, but the placement of the food and beverage makes you need to roam around the place. The staffs kinda helpful, particularly the breakfast crew. The hotel is located in the city center inside an alley. Nearby, there was a famous seafood restaurant which I recommend to visit. My room tips, asked for a room with an outside view instead of a view to other wingside hotel rooms.

Comfy room at 11th floor with the view to the city. Big window in half tall the wall, it would be much dramatic view if all in glass-wall window. The aircon works ok, eventhough during my 2nd day the aircon totally broke the whole day until I called the hotel staff. It has daybed in the room. Don't expect for the tv, since nothing comes clear. The room size was proper, with additional carpet and plywood flooring. It has fridge and safety deposit box. The hotel seems to be a renovation of former structure, maybe a mall or something. The lobby isn't much to say but a simple yet minimalist, together in a floor with restaurant for breakfast and a small lobby. It has rooftop cafe which all beverages came from the pool bar, and its view is stunning either to sunset in the west and the Kapuas river in the east, as well as the surrounding city view. There's a DJ show every evening during the sunset. The swimming pool at the rooftop is proper, not too small neither large. The downside, they wasn't prepared the swimming pool towel by the time I got there, and asked me to brought my room towel, which for me was a big mistake of hospitality service. They should know the difference use of pool towel and bath towel better. The pool bathroom wasn't got enough attention for its cleanliness. The breakfast variety wasn't as I expected for a 4 stars hotel, but the taste was ok. The location of this hotel is in the middle of everything. Most of the staffs were pretty attentive with the guest needs, particularly the breakfast crew and the housekeeping staffs.