The hostel is clean and tidy. There are a kitchen with microwave, free flow tea and coffee, and refrigerator. Recommended for single traveler or backpacker.
The vibes, services (kindness) and facility is quite good. I really love the location. But the room cleanliness really need to improve. The room floor felt like are not cleaned yet from the previous guest. I need to clean it in order to get standardized room condition.
The breakfast staff (man) at 18 March 2024 morning with red uniform was unfriendly. Wifi was lack connection at 7 floor, and Cellular data either. Thanks for the welcome snack inside my room. Front office officer was really helpful. Will be back again when I visit Pontianak. Thanks.
Hotel was not well maintained, room standard should be 3 stars instead of 4 stars. Harris as an operator must set high standard to preserve the reputation.