Before we made the room booking we called the counter service if any availability they said yes and gave us upgraded family room. But when we found out shower heater not working they said its the only room available. We asked for a refund but they said its all online. This shows very poor hotel management, no room service and maintenance check. After a long ride from Sarawak thought of having a nice warm shower but end up shivering cold shower. Please hotel management look into your room first before you enquire to your guest.
Having a very comfortable stay. Looks exactly as the picture. The space is very clean and neat. Located near the airport, so it's very convenient. Overall such an awesome place to stay! will come again later!
The room was spacious, great view all round. The pool was great with excellent view of the airport and the sea. Excited with the high tech parking. TV have youtube and netflix only though. Overall, very pleased and happy with the hotel.