Comfortable stay, easy access to Genting Highlands, prompt response from staff. Overall unit was tastefully decorated and all the needed amenities provided. Bed was very comfortable.
The room decoration is so beautiful with reasonable price. I stay in Studio Suite with only Rm146/night included breakfast. They provide all the basic needed and also got kitchen with freeze and microwave. Overall I'm so happy staying here and surely will repeat next time. Satisfied customer.
I had pleasant stay here! the check in counter is just beside 99 speedmart near the apartment. The apartment was clean, all complete look exactly like pictures. Really near to the night market, just below it.
Spacious, clean, nice view, quiet, friendly front line assistant, big pool and also have a gym. have 24hrs shop opposite front desk. basic household is ready; washer machine, microwave, plates and mugs.
The staff were great! The front desk staff were excellent. I booked and stayed at the 3 bedroom apt, and my mom is wheelchair bound. To our horror there was no mention that no elevator at any website about it. Thank God that staffs were strong enough to help carry my mom to the first floor during checked in and checked out. Therefore, she was couped in the apt for 3 days and 2 nights as we take could not take her anywhere as we could not carry her up and down the apartment. At the same time, the rooms and facilities are old. One of the bedroom was mouldy or maybe the paint wore off and it was kind of disgusting. Need to buff up.
It 's a very kids and family friendly hotel. It 's only take few minutes walking to the themepark. The air here is so fresh and the wheather is also very nice. The only problem is the location is so far from the city.
The hotel location is very good. It is close to town and has a nice scenery from the top. The rooms are spacious and the breakfast area has a great view. I loved practically everything there. Waiting to make a trip there again.
The reception staff are not friendly; Zero smiles and unfriendly tone. Staff should be trained to smile while attending to guests. There 's not enough hotel umbrella to use during raining, to walk across the road to the mall. Quite frustrating! Having said that, the breakfast spread is great. Room is comfy though the TV has limited channels and screen is blur.
The reception counter is not located under the one room. We need to walk about 200 meter to check in or validated the parking access. There are a lot of under roof parking space. The 1 bedroom is spacious with balcony and simple kitchenet. The cleanliness not at the top norch but still acceptable. The only thing is the pillow is too thin and old.
Check-in time taking so long about 15 minutes per guest. Hotel management should manage check-in time in a short time. My family so tired when need to wait for a long time because need to line up and taking so long time per guest!
Why book Accommodation in Traveloka?
Available for you 24/7
Live chat, email, or phone call, our reliable Customer Services is only a click away.
Plenty of flexibility options
Plan & adjust your trip without hassle with Free Cancellation, Pay at Hotel, and more.
Many secured ways to pay
Choose how you want to pay from various global payment options available.
We’ve got more than just hotels
Explore various type of accommodations based on your travel needs
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia