Their accommodation is great; Comfy, nice bed, great room designs. But their service needs a lot of improvement: 1) housekeeping done at 10pm when it was requested at 5pm-they said housekeeping will be done after 6pm but came back at 9pm, room is still unclean; Called them at 9pm and they said some of the rooms still not cleaned and need to wait a little later for them to come clean my room. 2) took their time when requested for something-requested for a towel but they need about 24hrs to deliver it. Overall, everything is great-place is great, staffs are friendly and nice. However they really need to work on their effectiveness.

The staffs are nice people. The condition of teh room is not good. But worth the price.

Awesome experience staying there… so affordable price and friendly staff. But for family stay a bit difficult because they don't have bell service so we need to carry our luggage by our own.

First, actually, its very good hotel, 5star hotel, but service very slow, even only tab-water provided, small size of room, very disappointed ….

Actually normally if I go that hotel they give to us very nice room but I book hotel for 3 days but the room was not ok I'm going to book again room but I want nice room this time and I have small requests. I want to celebrate birthday inside my room

Lost personal belongings at the hotel The hotel does not return the owner.

Great capsule hotel. Best cheap place to stay

Friendly staff, strategic locaton and clean room.