Thank you for the free upgrade to Deluxe room for me and my family. I was surprised for the Birthday greeting cards as well as the chocolate by the front desk staff. Their way of handling the issue makes me worry free, especially with our request. Even the cleaners are friendly and helpful with the help ask. If got chance, will visit again.
I will definitely come back! Great service, amazing room ambience, and totally love the neighborhood. I don’t mind the distance to public transport, especially MRT, since I travel a lot by bus. The location is very convenient. Thank you for the awesome hospitality.
After seeing the reviews of other guests, I was a bit scared to bring my family to this staycation. But when I actually checked in/my stay things aren't that bad and actually me and my family quite like this hotel.- Booked 4 rooms for 3d2n.- Check in was seamless fast/efficient just need get everyone's ID and the key is ready. Staff explained to us the details such as free parking/booking of pools limit to 5 guest/- As our rooms got is without breakfast staff explained to us that is $ 10 per person. So we gave it a try for 1D. -When we stepped into our rooms we were quite happy first thing first, room with Singapore flyer view.- Rooms' TV with Netflix! -Rooms are clean and although was a bit old but I must say is big + clean! - Room amenities that they even provide hotel slippers/cotton stick/body lotion!- I must say that for the location/room size and cleanliness is most important definitely I will come back to this hotel again! My experience/stay was definitely a pleasant one. Things are not really that bad from what other guest review la. Maybe different people different expectations. But I find it good. Will definitely be back again soon!
I spent my honeymoon here and it was really satisfying! They upgraded my room into the suite one. Everything was beautiful and thoughtful, the room (included bathroom) was very clean, the breakfast was awesome, and it's very near to the station (only 1 min away!). I really had the most pleasant stay in here and if I go back to Sentosa, I will stay again at this hotel :)
Overall a pretty decent stay, accommodated our request for early check in and late check out. Rooms are small but functional. Pool and gym slots are very hard to book though. Cocktail class is great!
It was worth every cent!!! The hotel’s located right above Outram MRT Station. And there’s so many restaurants within walking distance. You can actually go to Chinatown within 7-10 minutes by strolling slowly. Most importantly, it is only 1 station away from Harborfront if you need to travel through the ferry terminal, and you can go to Changi Airport by traveling from Outram MRT. Best location ever.
This is amazing place to stay. First, I came there early morning because I had midnight flight. I just want to leave my luggage there before check in so I can walk around but they offer us to have early check in! The staffs are very friendly and super nice! thank you! I would came back to stay here in other occasion :)
our stay was good all our request were immediately granted. we had a very comfortable stay here.our room was always clean although our sheets were not changed,our towels soaps and water,everyday was refilled.we were so happy to find a great hotel like this. however we had a hardtime looking for a nearest mrt. there are bus stops if you would prefer to take the bus going to the nearest mrt.. theres 2 mrt neart this hotel you just need to choose which one you wanted but its a bit far but grab and taxi is always around. overall 9/10 👍
The service is excellent. We were able to early check in and late check out. Location is great. Walking distance to Havelock MRT station (Thomson-East Coast Line) and Bus station. Many Restaurants at the back of the hotel, also could walk to Clarke Quay area (around 2km). The food is super delicious with many choices! Highly recommend to add breakfast in your booking!
I had the most pleasant stay here. This accommodation cater my internet needs for my 3 full days online course. I would highly recommend it to everyone 😊
Had a wonderful staycation last weekend at this premises. The premier 1 bedroom is awesome and what makes this place even better was the extremely good service rendered by Ryan at front desk. My whole family was very impressed by him going out of the way to ensure our check in was smooth as silk. I'll strongly recommend this place
Room were small. But just nice for 2.. Staff were wonderful.. Love the swimming pool.. Breakfast was normal.. Walking distance to the free shuttle.. Do take their free guide around their hotel.. Is an eye opener.. Really enjoyed staying here..
The TV is more advanced, able to Netflix while sleeping. Bed’s really cozy and it’s really clean and pretty. Self check-in is interesting too. The room’s really pretty and clean, floor isn’t slippery.
Had a pleasant stay at W. Love their hot pink room and everything in it ❤ thank you for the great room amenities especially the bath salt & I had a good soak 😅 Breakfast was really good with full spread of choices. You definitely WIN!
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