Nice stay thanks to kind and attentive staff! Positive: Booked Mint room with Club Lounge access. They kindly upgrade to Mint Premier with Singapore Skyline view, slight early check-in and late check-out that allows to enjoy the lounge light lunch. The lounge benefits is breakfast, lunch, and dinner (with cocktails and alcoholic beverages) which even up to 2 children below 12 years old can join. The hotel seem to be generous. Room on 18 floor makes it very convenient to get to go to lounge. Room was clean and convenient. Pool on 6th level is huge with warmer and Jacuzzi and easily can spend quite a lot of time. Location of the hotel is nice to go to mall, or access via MRT. The WoW factor to me was the staff, they are always kind, attentive and helpful. I should say the thing that One Farrer hotel has won my heart was staff service, especially Mr. Malek at lounge and Mr. Vincent at front desk, they go beyond and above to do their best and provide the exclusive feeling! The service of them was steps higher than the hotel amenities itself. Also Jain Ng at lounge and some more staff who I didn't remember their name, majority are attentive and kind. Negative: Unfortunately hotel has some shortcomings in the amenities, perhaps because of the way it was built. For example the room still does not look that much luxury, and most importantly the sound isolation against corridor is very weak! The blue lights surrounding electricity keys keep turning on and off through night, which may disturb some people's sleep. The lounge was small with limited views. The pool in the level 18 is usually cold. The food can be improved in variety to add some premium items at least for lounge as some items quality was so so/not that special. Can see some tourists who do not wear masks even in lifts etc, but no one remind them. Overall, it was a great stay and recommend, especially thanks to the efforts seen by the staff at Front desk and Lounge, however, not to expect so much luxury as hotel amenities is a bit limited. I do hope that hotel can improve on rooms, add some activities (even adding tubes to pool would be very good initiative), and food.