During the pandemic we've been stayed at several five stars hotels for a staycation. With that being said, we can say confidently that we had experienced the best service from all staffs here in Ritz-Carlton Pacific Place. The staffs were very accommodative. They know you, they call you by your name. They always made sure that we had all our needs fulfilled. The food was superb with so many variations from western to eastern and a mix of both. The room was spacious and clean, and the view was spectacular! Looking forward for our next stay!
We had a pleasant stay at Alila this weekend. Service was great, food were delicious, room was clean and spacious. The best thing was the swimming pool, they have a separate pool with water pressure! I'll be back to try other rooms they have.
The Travelio is not professional, we waited 2 hours for the check in, it's not very good, we have to download the app, we want to check in, how come it's complicated, it's taking so long to handle. AC, fridge not working. Not very good to live in. I feel cheated.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia