I'm pleased with the poolside breakfast at 8:00; And all the staff very welcoming. However, there are housekeeping concerns. Shaving and additional toiletries are unavailable (only 2 toothbrushes and 2 shower caps for 5stars International Chain Hotel), and essentials like slippers and a laundry bag were missing. The last night we also requested mineral water because this hotel far from everywhere but we didn't get the mineral water as well. We try to keep it until the Housekeeping inform reception that we took laundry bag from the hotel. We are really didn't took it. We aim for a smoother stay next time, especially since we are not requested an early check-in and arrived at 4-5:00 pm to an unprepared room. Thank you for the birthday cake upon arrival.