The morning shift receptionist claims to have worked for 7 years and is the manager of the hotel. If I asked for support, I told him to go and contact the app to solve it. The way of working is too irresponsible and the attitude to customers.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia