Located in Dien Ban, Four Seasons Resort The Nam Hai, Hoi An, Vietnam is by the ocean, a 2-minute drive from Ha My Beach and 7 minutes from Chuc Thanh Pagoda. This 5-star hotel is 7.4 mi (11.9 km) from My Khe Beach and 2.3 mi (3.7 km) from An Bang Beach.
The view from our room was spectacular. Staff were extremely helpful. Far as we were concerned was this resort's off town location, we found it super easy to move to the Ancient town by complimentary bus with high frequency offered by Sunrise resort. Will definitely come back another time
We were here earlier this month on our honeymoon trip. Room was spacious while nicely decorated with lots of roses and a surprised happy honeymoon cake from Koi, we’re heartily appreciated. Even though it’s rainy and wet, we decided to scroll around and enjoy the beauty of the resort during our special time here. Dining was also at ease, lovely pool view with reasonable tasty local dishes. A great shout out to every staff who all remained attentive, smiley and service minded til the the time we left. And especially Ms. Trang Phan - the professional Front Office Manager who extended a warm welcome to us at arrival then made sure our stay to be nothing short of perfection. Her dedicated hospitality is indeed a great highlight of our memorable time in Hoi An! Way to go Ms. Trang and Koi’s Team.
Clean and beautiful room, staffs are very nice, swimming pool is large, wonderful location, on main road, 1km cycling to old town. We love Hoi An because of a beautiful hotel like this, and it is easy to find any restaurant for each desire, good prices, nice food and drinks.
The room is very very dirty. Damp and mould is everywhere on walls, floor and ceiling. The bed and pillows smell terrible make me wonder if they ever clean or change the bed sheet and pillow for new guest. I can even found hairs and marks in different colours and shapes on the bed.
Stay 2 night 3 rooms, Overall the hotel is good, the first front desk serve us is very good 😍. Unfortunately the second front desk (shift on 22feb evening-23 Feb morning) a bit rude just because we need her help to open the door (my parents forget the key inside the room and I charge my phone so didn't bring out the cardkey because they only prepare one card for us) The breakfast is not buffet anyway, but okay lah.
I came here with my relatives (about 10 people) 1 weeks ago. The food was tasty, room were satisfied and the attitude of the hotel's staffs were really impressive.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia